Xbox One gamers, are you experiencing some crackling noise from your headset? Yeah, this issue has been reported by many users so far, and you’ll be glad to know that we have an easy-peasy solution to that.
So, how do you solve the Xbox One Headset Crackling Noise issue? It’s highly likely that you are hearing crackling sounds from your headset due to a software issue. Sometimes, performing a restart will solve the issue. Otherwise, you may have to clear the cache or alternate mac address.
This article will go on to give handy solutions to that problem. Keep reading.
Xbox One Headset Crackling Noise: Possible Causes And Solutions
It’s obviously annoying for gamers to have a crackling or popping sound while gaming. You may think the problem is with your headset or Xbox hardware. But generally, the sound that you are experiencing is happening due to two possible issues.
- Xbox cache
- Alternative wireless mac address Junk.
We have checked the issue and tried both Bluetooth and wired jack headsets, and we have the crackling sound in both cases. Hence, we came to the conclusion that it’s not happening because of the hardware and most probably not because of any error in your Xbox.
The solutions that we are going to give are easy, but if you still face it after applying our given methods, we’d recommend you see a technician.
Now let’s see how you can solve the problem in minutes without any help from an expert.
Solution 1: Restart The Xbox
Restarting your Xbox One follows a simple procedure. All you need is to
- Find the power button, which is on the front-right side of the console.
- Press and hold the button for like 3-6 seconds, and wait for it to turn off.
- Then press the power button again. That’s it.
Performing a restart would give you the solution to that headset crackling sound issue. But in some cases, we have seen the problem keep coming back within a short while after restarting your Xbox. Don’t worry, we have other solutions to that.
Solution 2: Clearing the Cache
Your Xbox’s crackling sound could be caused by the accumulated cache on the device. Remove the temporary data and see if that helps your Xbox to stop making that crackling noise.
Clearing the cache on your Xbox will also boost the console’s overall performance.
You can perform the action using the screen or directly via the device. We’ll show you both the process below.
The on-screen cache clearing method involves
- Go to settings
- Then go to Devices and Streaming.
- Now select Blue-ray
- Now go to Persistent Storage
- Now press the Clear persistent storage option.
And the steps to clearing the cache from your console are as follows:
- Power off the Xbox by pressing the power button for 10 seconds.
- Now remove the power cable from the device.
- Wait for 30 seconds to 1 minute and plug the power cable back into your console.
- Turn your Xbox on.
If you still hear the crackling noise on your Xbox One headset, try the third solution. This should resolve the issue.
Solution 3: Clear The Alternate Mac Address Junk
From our experience, this third solution has proven to be the best solution to the crackling sound on the headset issue: clearing the alternate wireless mac address. To do that, you need to follow these simple steps:
- From your monitor screen, select the settings.
- Go to Network settings
- Then select advanced settings.
- And then press the clear option.
- Click restart.
What Else Can You Do To Solve The Crackling Noise Issue?
Hopefully, the solutions that we have provided above will help you resolve the issue. But in case you’re still encountering the noise, we’d suggest you try the following steps:
- Unplug the headset and plug it back into the device.
- Try different headsets.
- Update the controller firmware.
- Perform a factory reset
We recommend you consult an expert if you are still experiencing this problem.
How To Fix The Static Noise On The Headset
Another common issue regarding the Xbox is the static noise on the headset.
There is a possibility that this problem may involve the headset jack on the controller not being plugged in properly, or maybe it’s a problem with the console itself. So you can do the following things one by one in order to solve the static noise issue.
- Check out the headset jack and see if it’s connected properly to the controller.
- Unplug the power wire from the console. Wait for 1 or 2 minutes and plug the wire back into the console.
- Check to see whether your controller firmware is updated.
- Check out the speaker audio settings.
A Few Final Words
It’s not unlikely to have issues regarding your gaming console. The Xbox One headset crackling noise is one of the common issues that gamers face, and the solution is generally very easy. Here in this article, we’ve shown all the possible solutions to the problem that you can resolve all by yourself and within minutes.
Frequently Asked Questions
How many versions of the Xbox One are there?
There are three versions of the Xbox One. The first version of the Xbox One was released in 2013. Later, the other two models were introduced consecutively in 2016 and 2017.
Which Xbox is the latest one?
The Xbox Series X is the latest version of the Xbox that was released in 2020.
How long does an Xbox controller last?
Xbox Controllers have a limited lifespan based on their usage. Heavy users may be able to get 1-2 years out of their controllers. On average, they’ll last around three years.
