Introduction
Bell is a Canadian telecommunications company. Bell provides internet and telephone services. Bell is known well for high-speed connectivity and telecommunication services. If you disconnect Bell internet services or replace the modem, you have to return the bell modem. Bell has made the return procedure very easy. This article will guide you on how to return bell modem ?
Steps to return bell modem
Whether you’re disconnecting Bell’s internet services or want to replace the modem, in both cases, you’ll have to return the modem to Bell. Keep reading this article to learn the steps to return the Bell modem.
There could be any reason why you want to return the modem to Bell, like you’re disconnecting Bell’s services, replacing the modem, or switching to another internet service provider. So, let’s proceed with steps to return the Bell modem.
Before you go through the steps to return the Bell modem, it’s mandatory to cancel Bell internet services. If it’s confirmed from the Bell side that you want to return the modem and you’ve already canceled your services, you can proceed further.
If you’re not canceling your services and want to replace your old Bell modem, contact Bell and let them know about it. If it’s confirmed, you can proceed further.
Before returning your modem to Bell, it’s mandatory to update Bell about it. When it’s confirmed from the Bell, you can go through the steps.
What are the steps to return the Bell modem?
So, you’ll need to do a bunch of things to return the Bell modem. You’ll need to visit the Bell equipment or modem return portal. It is an online form that you’ll need to fill up to return the modem. When you are done filling up the form, the Bell will send you a post prepaid label to paste on the return equipment box. In this way, you’ll not have to pay for the shipping and the shipping procedure. It will be free of cost. Since the shipping procedure will be free of cost, you’ll not have to pay a single penny, and there are chances you can receive a refund from Bell after returning the modem. If you don’t know how to use the Bell equipment return portal, you’ll have to go to the browser, and after, go to the Bell equipment return portal. Fill up the form, use your Fiber Internet user ID, and confirm and submit. Don’t forget to save the post-paid label for printing.
How to pack your Bell modem for the return?
So, it’s time to pack your modem if you fill-up the Bell return equipment form. Maybe, after canceling your Bell services you don’t care how you pack your modem for the return. But you should care, because the shipping procedure will be free, but if you’ve not packed your modem carefully for the return and if it gets damaged, then Bell will charge you. So, it’s one of the essential steps to pack your modem. Grab your Bell modem and the necessary other accessories issued with the modem, and pack them in a box with major and minor flaps. Use foam fillers to cover the modem inside the box, and seal the modem box securely with strong tape.
What to do after packing the bell modem for return?
So, you’ve packed the modem and necessary accessories issued with the modem in the box securely. The next step will be to paste the return label on the box. Before pasting the prepaid return label, you get it after filling up the form. Make sure to remove the old labels from the box, and paste the prepaid return label that you get printed from the Bell equipment portal. Paste a prepaid return label on the side or top of the packed modem box. To paste the label, you can use strong tape or a pouch.
Drop the package
So, you’ve done everything and completed every step. Finally, the last step is to drop your package at approved Bell locations. It’s not difficult to drop off your package at approved Bell locations, because their shipping partners are just at the corner. So, search for Purolator locations near you to drop off the package. If you want to arrange the pickup, call on the number that appears on the shipping label or drop off your package yourself at Canada Post. The shipping procedure can take up to 7 or 10 days. So, you need to be patient. The further process will follow up when your package arrives at the warehouse. But your refund will take some time to appear.
Conclusion – Bell has made the return process very simple and easy. You need to cancel your Bell internet service to return the Bell modem. When Bell confirms your return, you can proceed further with the steps. You’ll need to fill up the Return Bell Equipment form to start the return process. The shipping will be free of cost, but you need to pack your modem carefully to avoid the damage charges from the Bell and to receive a refund.
FAQS
1) Is it mandatory to cancel the Bell internet services before returning the modem?
Yes, it is mandatory to cancel the Bell internet services before you return the modem. When the return has been confirmed from Bell, you can follow up on the return process.
2) Do you need to pay for the shipping process to return the Bell modem?
No, the shipping process will be free of cost. You don’t need to pay a single penny for the shipping. But you need to be careful while packing your modem for the return to avoid damage charges.
