If your Router doesn’t connect to the Internet when you have already subscribed for a better package from the internet service provider, you must resolve it faster. You need to determine the particular error and decide on a proper fix. Then check on your payment status in case of any outstanding bills; your Router won’t connect if your subscription is not up to date. Last, you must assess the cables and restart your Verizon router. Let’s know about Verizon Router Won’t Connect To The Internet.
What Is Verizon Router?
Verizon is a wireless network operator in America that offers its customers services and solutions on data, videos, and voices. Verizon has different routers that can not have the problems of not connecting to the Internet at the same time. If the user is experiencing any problem with one Router, they can switch to another.
There are four different routers;
- Fios router: it is the most common Router distributed to the users. It is a tri-band router (this might lead to functionality issues) and can broadcast both one 2.4GHz and two 5GHz bands.
- Fios quantum gateway is Hardware with advanced features and can do everything in modern combo routers.
- Verizon high-speed routers: it uses telephone wires to deliver high-speed internet connections.
- Fios advanced Wi-fi routers are of different models but nearly work the same.
What Might make your New Verizon Router Not to Connect to the Internet?
Verizon router may not connect to the Internet due to human errors apart from problems with software or firmware. The common human mistakes are Hardware, and the errors may include:
- Unpaid bills: if you have outstanding arrears, you’ll not be able to access the Internet. You should avoid pilling the bill to ensure you get a good flow of your Internet. Verizon also will give warnings and notifications on your bill payments.
- Service provider undergoing maintenance: sometimes, if there is maintenance in the system, the internet connection might be affected within the region where maintenance occurs. Before you fix your Router, you need to enquire from the provider in case of outages or service maintenance. Your Internet will come back again once the maintenance is finished.
- The problem at the source: ensure you locate the source outside your home. Establish a Verizon issue in case of a problem with ISP from their end, and contact them to rectify it so that you can continue using your Internet.
- Hardware problems: sometimes, the routers can be broken or damaged; ensure you check your Router for any damages. Check if the cables are well plugged into the ports. Plugging in the wires in the wrong ports during installation may make your Router not connect to the Internet. Check on the user manuals when installing the Router. Splitters, connectors, and cables might also become faulty with time due to harmful environmental conditions. Ensure you check them and replace them with the new ones.
Check the gold-plated pins and ensure they are connected correctly to transmit data.
Other hardware problems include:
- faulty firmware.
- Ethernet cables stop functioning.
- DNS server stops responding due to faulty routers.
- Routers are not configured correctly.
How Can You Fix Verizon Router that won’t connect to the Internet?
Based on the problems that can make your Router not connect to the Internet, you can fix your Router to ensure you have access to your Internet.
There are several helpful steps involved:
- Check your account if you have any pending bills. Ensure your Verizon router plan has not expired. Always review your bills and payments so that you do not miss connections.
- Check with the service providers if there are any maintenance or outages in the system.
Check any updates on outages through the Verizon website or applications. In case of maintenance, you will wait for the system updates and resume using your Internet.
- Ensure you have a proper assessment of your Hardware’s conditions. If the firmware is outdated, your Router will not function well. Check also if the splitters, connectors, and cables are not faulty. In case they are worn out, you can replace them. Your routers should also be new and not damaged. You can also update firmware by pressing the WPS button for 30 seconds for your Router to reboot and be able to get the update for firmware.
- Restart your Router. Also, you can decide to pull your Router out of the wall outlet and wait for about 15-20 seconds before plugging it back.
NOTE: If you perform all the above steps and your Router still can not connect to the Internet, you must call the technical team from Verizon.
CONCLUSION
Always check for the problem that may make your Verizon Router not connect to the Internet, then fix it. Each, for the reason stated above, has its solutions.
Calling the technical team from Verizon should be the last option after exhausting all the recommended steps.
Most of the problems of your Verizon Router not connecting are human error and hardware problems and can be fixed.
Know your internet plan to ensure you do not have unpaid bills that cut your connection and ensure you check the notification for payments.
