Tracfone is a Mobile Virtual Network Operator (MVNO) American prepaid, no-contract mobile phone provider that allows a selection of four major smartphone companies to use their services such as Verizon, AT&T, T-Mobile, and Sprint. Let us see how to cancel TracFone service.
How to cancel TracFone service?
Because TracFone is a pay-as-you-use with no-contract wireless phone service, some of its users have issues with cancelling their services. Well, the good news is that you can cancel their services any time you want to opt out! You can feel like cancelling because you want better services or because you suddenly do not need them anymore. You can either cancel your Tracfone service by calling their Hotline or using your personal Tracfone Account.
Steps to Cancel Tracfone Service through your Tracfone Account
• Log in to your account: You can log in to your account through their website or their Mobile App. All you have to do is to enter your username and password details,
• After logging in to your account, select value plan. You will find this option on the left side of the Mobile App or website. When you find this option in the menu panel, select cancel.
• In case you have multiple Value plans, specifically select the one you want to opt out from through their serial number enrolment and click on cancel.
• After this step, some instructions will appear on the screen. Follow these instructions and once you are done, you are good to go!
Steps to Cancel Tracfone Services through their Hotline
• Pick up your phone and dial the number “1-800-965-4836”
• Wait for a customer care representative to pick up the call
• When they pick up, express your concerns to them and tell them you want to cancel their services.
• They will put you through and most definitely ask you to call your serial number enrolment
• Once you provide the serial number enrolment, specify which one you want them to cancel.
Note: If you are cancelling the Tracfone service because your phone was lost or stolen, make sure to inform the customer care representative that attends to you of what happened so that they can process a request for the replacement of your phone and then transfer the balance of your lost or stolen account to the new device. This will ensure you do not lose your data and your subscription so just dictate your Serial Number Enrolment and let them fix the issue.
If you are not sure where your Serial Number Enrolment is located, follow these steps;
• On the device of the subscription you want to cancel, go to All Apps and select the Main menu.
• Under the main menu, you will find the prepaid option.
• Scroll down until you get to the option that says Serial Number.
• Copy it or write it down so you don’t forget it or lose it.
Cancelling Tracfones Account Subscription
Cancelling Tracfones Account Subscription can vary with different phones.
For iPhones or iPads, click settings on your phone, then tap your Apple ID by clicking on the icon with your name and initials on it, afterwards, tap on the subscriptions tab. This will direct you to a list. From that list, select Tracfone my account, thereafter, click on cancel subscription. You will find it at the bottom of the page. The last step is to confirm that you want to opt out of the subscription. When you tap on Cancel, you have successfully cancelled your Account Subscription.
For Android phones, open the play store app on your phone then click the menu on the left-hand side beside the search bar. Afterwards, you will see a list of menus. Select the Subscription menu then tap on Tracfone my account. This will redirect you to a tab where you will choose Cancel Subscription. You may be asked why you want to cancel your subscription but you do not have to give an actual answer. You can just choose any option or refuse to answer. After these steps, your Tracfone Account has successfully been cancelled.
Conclusion
If you are ever conflicted about cancelling your Tracfone subscription, do not worry too much. You can easily suspend it till you are sure about what you want to do. However, if you are sure you want to end your subscription, you can just cancel it easily.
Frequently Asked Questions
• Can I suspend my TracFone account
You can reach out to TracFone customer service representatives to suspend your phone or freeze the minutes if your phone is lost or stolen.
• Can I use a TracFone without the internet?
You can only use Tracfone without internet if you plan on using wifi, and that is only if wifi is available.
• Is there a monthly fee for TracFone?
TracFone’s basic plans begin at just $9.99 a month but eventually increase to $99.99 and more for the 365-day plans.
• How do I change my Tracfone plan?
You can change your Tracfone plan online through their My Account App or the Tracfone Chatbot.
• How much is a year of unlimited talk on Tracfone service?
A year of unlimited talk and text access on Tracfones service is $199.00 for a year with 12GB of data.
