Whether you need Mobile internet or wifi, TV or voice, Verizon is a company to fulfill your all needs. Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications company. The company is headquartered in Manhattan, New York City. Let’s find out about Verizon cancel.
Whether it is a price hike or other reasons, you may need to change their service or cancel it. Although there is no option to cancel it online, you can call them to reach their customer service or walk into their stores to discontinue their services.
Key Considerations before you cancel
Before you are going to cancel your service, here are some points with discussing. First of all, you need to remember that, unlike many other internet services, Verizon doesn’t allow you to cancel their service online. You need to call their customer center to cancel manually. This is a bit inconvenient for you, but you should remember that it is to ensure you are the owner of the service and nobody except you won’t cancel it. To confirm it’s you, they will ask and verify various credentials like your name, phone number, email, pin or social security number, etc, before they finally proceed to cancel.
Furthermore, if you cancel your service at any time during the month, it will take effect after your current billing period ends. What this means is if you cancel say, on 15th May, your services will keep working till May 31. So, it is advisable to cancel your service before the current month ends otherwise, you will need to pay the bill for next month.
If you have any outstanding bills after canceling your account, they can be paid on the Disconnected Accounts page section of their website.
How to cancel?
As you can’t cancel your service online, you may choose to call them to raise your request. You may need to answer several automated questions as set by them when you call their customer service. After that, your call will be forwarded to their representative and you will tell them you want to cancel this service. This may seem a bit lengthier process and you may not get to speak with their representative with a single try. So, keep patience it may take at least 15-20 minutes, or sometimes more than that depending upon your negotiation power.
Call the cancellation number at 1-800-922-0204. Here are some tricks you should know. Customer representatives may convince you how good and affordable their plans are and why you should not cancel. They may ask you to downgrade your plan to make it more cost-effective or give you options to suspend it for a few months rather than cancel the service completely. So, keep your readymade answers ready.
Verizon Early Termination Fees
There is an early termination fee you should be aware of. You will have an early termination fee if and only if you have a 2-year contract with Verizon service. However, these types of plans are not popular anymore in recent days.
The maximum fee can be up to $350 which is prorated in terms and conditions. But, if you cancel a year after you signed your contract, the fee would be $175.
There are also some points to note that if you are moving to another service provider, like T-Mobile and AT&T, they will pay your termination fees on your behalf subject to providing them a valid receipt.
There is also a way to get a full termination fee waiver. If you can call the customer service of Verizon just after you cancel, it is likely to get your fee waived.
There is also a campaign called buy one get one free offer. If you have this offer, canceling your Verizon plan before the campaign validity will incur your full charges.
So, here you can see many charges and cancellation fees, all of which to be kept in mind before they cancel your service.
Conclusion
To cut a long story short, whether you are using spectrum internet or tv, you have always an option to cancel your plan through some easy steps as described in this article. This also deserves mention that remembering a few things like paying outstanding bills before you cancel, choosing a date before the next cycle of month starts, considering termination fees, etc can save you a huge amount of money being charged. So, be careful about such things and continue to enjoy other services of Verizon or switch to other ISP services.
Frequently Asked Questions
- Can You Cancel spectrum Online?
Ans:- As of now, there is no option to cancel your account subscription online. You must call them or visit their store to discontinue your services.
- Are there any early termination fees?
Ans:- yes, if you have signed up for any contract with Verizon, then you will need to pay early termination fees
- What is the customer support number for canceling Verizon?
Ans:- Call the cancellation number at 1-800-922-0204.
