Xfinity Stream not working on Roku- Know More

The Xfinity Stream Beta app that turns every screen into TV is a small feature that comes as part of your Xfinity Internet or Xfinity TV package.  Xfinity App delivered content through the internet, it comes with its internet or TV service package and can be downloaded on multiple devices. While watching your preferred TV is simple and inexpensive with Roku. Your big-screen TV may now enjoy the convenience and ease of streaming thanks to Roku products. You get to decide what to watch and what to pay for.  Since Xfinity and Roku are the two biggest entertainment service providers in the nation, combining Xfinity Stream and Roku TV makes sense because they provide a steady stream of content. The users are complaining that their Xfinity stream app is not working on Roku this could be because of the internet problem, connecting cables issues, Roku device, and the Xfinity app itself. 

Xfinity Stream not working on Roku

Requirements to use Xfinity Stream on Roku:

  • Xfinity internet and Xfinity TV services are a must before installing Xfinity Stream on Roku.
  • Roku devices must have firmware version 8.1 b1 or higher.

Causes and solutions of Xfinity stream not working on Roku:

The Xfinity Stream app gives you access to live TV, cable channels, recordings, video on demand (VOD), and other features without having to rent an Xfinity TV box. 

1: Problems with cable:

It is highly recommended to connect Xfinity and Roku with HDMI cables. In contrast to ordinary cables, HDMI cables provide a smoother connection and more consistent picture quality. Also, check for loose cables and that all cables are properly plugged in. 

2: Internet Connections issues:

Ensure that your network connection is functional and responsive. The Xfinity Stream channels’ malfunction can also be caused by sluggish internet. 

  • The router needs rebooting:

You might wish to try rebooting your router if you experience any infrequent network difficulties. It is preferable to carry out this activity periodically to avoid bad connections. To resolve issues with internet instability, you can also contact your Internet Service Provider.

  • Try a robust internet connection:

Internet speed offered by Ethernet connection offers is no doubt faster than Wi-Fi connection. For seamless streaming, it is important to have a robust internet connection. Use it to connect the router to the device. 

Change position of the router:

Try to keep the router near the connected device, away from devices that can cause signal interference.

3: Problem with Roku device:

  • Roku remote is not working:

Make your that your Roku remote is not running out of batteries. It is possible that you cannot stream the Xfinity app on Roku TV because the remote is not functioning. 

  • Restart Roku:

The possibility of a brief power problem with your Roku is fully eliminated by restarting the device. Use these procedures to power cycle the device in a secure manner:

  1. Use the remote to shut off the Roku device.
  2. Take the power cord out of the outlet.
  3. Wait for four to five minutes.
  4. To finish the reboot process, reconnect the power cable.
  • Updating software on Roku device:

The old version of the software can also prevent the normal functioning of the Xfinity app on your Roku device. Immediately install the newer version of the software. 

4:  Xfinity Stream Beta App causing a problem:

  • Refreshing streamflow: 

The temporal issue of the app not working on Roky TV can also resolve by logging out and then logging back into the Xfinity app.

  1. On the Roku TV, open the Xfinity app.
  2. Access Settings
  3. Find the Account Tab and select the Sign-out link.
  4. After a short while, click Sign In. Enter your credentials and log back in.

Uninstalling and installing the app on Roku TV:

Uninstalling the app and then installing it back on Roku TV will remove bugs from the app, new updates for the app will also be available, and most importantly media streaming issues may also be resolved. 

If login and log out do not work then try using this method to resolve the issue.

Conclusion

There could be problems with your TV settings, cables, internet connection, outdated software or device of Roku, and Xfinity app.  You can solve all these issues except the error from the company side. 

If you have an older model or damaged devices of Roku and Xfinity then buy the new one. You can always contact Xfinity and Roku customer service for an assistant. 

Frequently asked questions:
  • Give a brief description of Roku devices.

The American company Roku, Inc. owns the hardware digital content player brand known as Roku. Users can access a variety of streaming video services. 

  • In what version Xfinity Stream Beta App is available on its partner devices?

A “beta” version of the Xfinity Stream app for Partner Devices is presently available.

  • Does the beta version of the Xfinity app provide all features?

No, it lacks the whole range of features and functionality that the Xfinity Stream app or the online portal offer.

  • What is the requirement for Xfinity Stream to work on Roku?

Xfinity internet and Xfinity TV services are a must. 

Xfinity Stream not working on Roku- Know More

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