Groupon is a website and mobile application which gives services to restaurants, retailers, and manufacturers to help them attract more and more customers. Groupon gives coupons, cashback offers to customers on their purchases. Every coupon comes with an expiry date. However, many users think that coupons can’t be used after it is expired. However, this is not the case. Let us see how to stop letting Groupon profit off Laziness in this article.
Stop Letting Groupon Profit Off Laziness
The good news is that the Groupon coupons; do not expire when it expires. You can still redeem the paid portion of the face value of the voucher for five years after expiration. The Promotional Value is the only you will lose.
To know more about the Groupon coupons expiry in detail related to; when it expires and how you can redeem the paid amount, continue reading.
The further discussion will be based upon the following question:
- When do the Groupon coupons expire?
- Why the coupons don’t expire?
- How can you redeem the paid amount?
1.When do the Groupon coupons expire?
The redemption amount is only applicable to one of the amounts out of the two-
- Promotional Value: this is lost when the coupons expire
- Amount paid/Face: customers are eligible to redeem this amount in full.
There are different products of Groupon, and their policies differ based on the product-
- Groupon Getaways and Market Picks: Their validity is pre-determined only for certain travel periods. After the expiry, the merchants are responsible to pay for face value, and the promotional value is lost as usual in all other Groupon.
- GrouponLive: The day you buy them the purchases are final; only if there’s any unexpected situation.
- Groupon Merchant Vouchers: the expiry for these coupons is less than 30 days and the best part is they never lose their complete value.
Groupon’s terms and conditions regarding each of the Groupon product’s expiration date, refund, return and other related policies are given in detail
2.Why the coupons don’t expire?
The coupons or gift cards are protected by Card Act 2009 as per this act: the gift cards do not expire under five years.
The amount which is paid never expired; when the coupons do expire.
3.How can you redeem the paid amount?
Many people have unused expiry coupons. Especially, after the coronavirus pandemic emerges many Groupon customers have expiry unused coupons. For them, this article is very helpful because there are a few things suggested that you can do with that expiry Groupon coupon.
Here are the things you can do to influence the merchant to accept expired coupons. Although there is some limitation to Groupon’s certain products, they might apply to only a traditional product or some could apply to all.
Ask the issuing merchant
It is the easiest way to directly ask the issuing merchant of the Groupon coupons because they have a full right to do so. There might be three case scenarios where the merchant can do a favor to you:
- They can give the full refund,
- They might also extend the expiration date,
- They can cut off on the discount amount. For example, if your coupons give you a discount of $50 on a purchase of $100 then merchants might cut off the discount to $25.
Take help from the Groupon Customer support team
If the merchant refuses to do anything, then you should involve the Groupon customer support team and they can ask the merchant to compel the face value of the coupon. However, promotional value is not recoverable.
Groupon will do anything to maintain its goodwill so they will surely help.
Resale in online sites
There are many online websites; that accept traditional vouchers(Groupon), gift cards, and coupons. The only thing to note here is that it should be posted for reselling before its expiry date otherwise there’s no use in reselling. Some of those sites are, Swap.com, eBay, Amazon, etc.
Groupon trade-in program
Certain Groupon products could be traded in as per the Groupon trade-in policy. If you are trading your expired Groupon amount that you will get in Bucks(1 buck is equal to $1 also you have to buy the new Groupon coupons within 24 hours if you fail to do so, then Groupon has the right to take back the money (the face value is never lost). There are also other terms and conditions, so it is advisable to read and understand each one before going to trade in.
Take the help of the management
If the issuing merchant refuses to give the amount or even the face value of the vouchers then you can take the help of the management. The management will help you anyway so that; they can maintain their rating on Yelp, especially if they are newcomers in the market.
Groupon event policy
In Groupon live, when you purchase live performance tickets and for any reason, if the live performance gets canceled, then you’re eligible for a refund.
Forget the Promotional Value
If you have tried all the above-mentioned and nothing has worked, then the only last option which is left; is to forget the Promotional Value and accept the amount paid by you. In most Groupon vouchers its Promotional Value hardly exceeds 70% of their total value.
Conclusion
To conclude it could be said; that although there are many ways you can choose to take the refund of your expired voucher, you should instead take steps to not forget about the Groupon voucher.
It would be wise to keep yourself away from this extra work. You can put a reminder at least two-three weeks before the expiration date. And you can also purchase the coupons opportunistically, for instance, by purchasing Groupon a few days before planning any trips. With the steps given on this article you can stop letting Groupon profit off laziness.
FAQs(Frequently Asked Questions)
Q What are the terms of sale in Groupon?
Ans You can read the same through this link of Terms of sale
Q What are the circumstances when Groupon gives the refund?
Ans There are some Groupon promises for refund in case of unused vouchers you can consider the Groupon Promise