Xfinity Remote Volume Is Not Working.

Comcast Cable Communications, also known as Xfinity, is a famous American telecommunication company that markets telecommunication cables, devices, and other wireless services. As it is a famous and reliable brand, there is mostly no trouble with any products. Still, sometimes, for many reasons, there can be a problem with the device – either in the set-top box or the remote control devices, like the volume button not working or the voice command not working correctly. Let us know Xfinity Remote Volume Is Not Working.

If you have purchased the Xfinity set-top box along with an Xfinity remote control and are facing issues with its remote device, it can be due to several reasons like physical damage to the remote, inefficient battery, or in the pairing of the remote. Usually, such trivial issues can be resolved at hand by the user himself, but you might need assistance to get your remote control repaired and working again in some cases. So let us see what can be the reasons behind the Xfinity remote volume button not working and how we can troubleshoot those problems to get our remote back functional. 

Fixing the Xfinity remote volume button –

1. Battery issues: The first and the most apparent method to fix this issue is to check whether the batteries in the remote are working fine. You may not have changed/replaced your remote batteries for a long time, due to which they may have expired. Also, you can check if the batteries are inserted properly in the remote. Sometimes, if your remote has some loose ends, the batteries may come out of its sockets, leaving loose ends. So, make sure that your batteries are not an issue in any way.

1. Unpair and pair your remote: If you have lately faced a technical or internet glitch in your area, it is possible that there may have been some problems with the pairing and connection of your remote. So try unpairing your remote with your TV and then pair it back. This may perhaps resolve the issue within no time. 

1. Check the signal obstructions: Sometimes, your devices are fine, but the problem lies with the connectivity due to physical obstructions. If there is any object placed in between the TV set and the remote, remove it immediately because it might be a potential obstruction. Make sure that there are no hindrances between the remote and TV signals. 

1. Reset your remote and Xfinity box: Most of the time, factory resetting your electronic devices resolves most of the problems. Try factory resetting your remote control and it should get back to working efficiently again within no time. 

1. Hardware Defects: Hardware defects are also a very common problem. Comcast regularly send updates but you need to make sure that you get these updates. If your hardware faces defects, then many functions may stop working including voice and volume buttons. 

Conclusion –

Xfinity is a quite reliable brand. However, due to many or one of the reasons stated above, there might be a problem with the device. The problem is usually resolvable at source by applying the above methods, but still if the issue persists, then you might need to get it fixed and repaired by visiting the Xfinity service stores. 

Frequently Asked Questions – 

1. How to know that the remote batteries are running out?

If your remote control device has an LED light and the light flashes 5 times, it is an indicator that your batteries may soon be running out and you need to replace them. 

1. How to unpair and pair the Xfinity remote?

You can unpair your remote following these steps –

• Hold the setup button till the light turns green.
• Enter 9-8-1 and wait for the light to flicker green twice.

Now your remote is unpaired.

1. How to unpair the remote if there is no setup button available?

If there is no setup button, you can unpair it by following these steps – 

• Find buttons in the form of shapes – Triangle (A), Square (B), Circle (C) and Diamond (D).
• Hold the A and D buttons till the light turns green.
• Then press 9-8-1 and when the light flickers blue, it indicates that your remote control has been unpaired now.

1. How to pair the remote again?

For pairing your Xfinity remote again, you can –

• Long press ‘A’ on the remote.
• On the TV screen, select ‘Remote Setup’
• Follow further instructions from the TV screen to pair back up. 

1. How to factory reset your XR15 model remote?

If your remote is XR15, follow these steps to factory reset:

• Simultaneously press ‘A’ and ‘D’ till the light turns from red to green.
• Enter these numbers in sequence : 9-8-1
• When the light turns blue and blinks three times, your factory reset is complete.
• In case your remote is XR11, the light will turn green and blink twice.