Postmates is a goods and food delivery service provider. It was established by Bastian Lehmann, Sam Street, and Sean Plaice in 2011 and acquired by uber in 2020. Caviar is an online food ordering and delivery company owned by Doordarsh in 2019. Caviar was established in 2014 by Jason Wang. Postmates and caviar are both delivery service providers. Know more about Postmates Vs Caviar
Postmates and caviar provide the same food ordering services to their customers. The only difference is that postmates delivers food products, personal items, and groceries. Whereas caviar only delivers food products from restaurants. Postmates is not only restricted to delivering food products from restaurants only. They deliver every product to their customers except illegal items, weapons, and animals. Apart, from the additional services, it has been observed as per the rating of the customers that the customer care services provided by caviar are better than postmates.
Services provided by Postmates
- Postmates offers promo codes and discount coupons to their customers. Offering discount on orders increases sales as well as marketing value.
- Postmates delivers food items, edibles, and personal items
- Postmates provide an easy return policy to their customers.
Services provided by Caviar
- Caviar offers promo codes and discount coupons to their customers. These discount coupons and promo codes on orders increase sales and customer engagement.
- Caviar provides good customer care services.
- Caviar only delivers food orders.
Postmates vs Caviar
- Postmates delivery charges lie between $3 to $6, whereas caviar delivery charges lie between $1 to $9 depending upon the location.
- Postmates delivers food orders, groceries, and personal items, whereas caviar only delivers food orders.
- Postmates assures to deliver the product within a few seconds to 45 minutes, whereas caviar didn’t provide an assured time of delivery.
- Postmates is most common because of its on-demand service policy, Caviar doesn’t offer any such service to their customers except food order delivery.
- Postmates customer’s services are not good as that of caviar, caviar services are not too good but as per the customer’s rating, their customer services are better than postmates.
- Caviar is the most reliable in the food delivery system in comparison to postmates food delivery.
- Doordarsh owns caviar, and postmates is owned by uber.
- Caviar didn’t offer product return services, on the other hand, postmates offer return services to their customers only in genuine cases.
- Postmates offers to buy one get one free on its food delivery orders, whereas caviar didn’t provide any such offer to their customers.
- Postmates provide plenty of restaurant options as compared to caviar.
- Postmates order charges consist of delivery and service fees while caviar order charges consist of restaurant, service, and delivery fees.
- Postmates deals with a large market and customers demand while caviar’s market is only restricted to food product delivery.
- Based on employees’ reviews, it has been observed that the work culture of postmates is good while as per the reviews of caviar’s employees it has been observed that the management is poor rest everything is good.
- Postmates refund the money within three days after cancellation of the order whereas caviar refund the money within seven days.
Conclusion
Postmates and Caviar are both order delivery companies. The only main difference between the two is that postmates delivers personal items, and edibles along with food orders whereas caviar deliver only food orders. Postmates is more popular among the consumer in comparison with caviar as they are not restricted to food order deliveries which results in more engagement of customers with postmates. Postmates is owned by uber, and caviar is owned by Doordarsh. Postmates initiates the refunds as soon as possible, within three days and caviar took approximately seven days to refund the money after cancellation. Postmates gives a time range for their orders to deliver while caviar lacks in that section. Caviar didn’t accept the returned orders from consumers while postmates accepts the return if the reason is valid. Based on the comparison between the order delivery systems, it was concluded that both companies provide good services to their customers in their way. Rest it’s the choice of the user or the customers to choose any of the delivery services based on their requirements, available discount offers, promo codes, and flexibility.
Frequently Asked Questions
Question 1: Can we order alcohol from caviar and postmates?
Answer 1: Yes, one can order alcohol from caviar and postmates.
Question 2: Do postmates offer promo codes?
Answer 2: Yes, postmates offers promo codes to its customers.
Question 3: Postmates and caviar are owned by the same company or not?
Answer 3: No, Uber owns postmates by uber, and caviar is owned by Doordarsh.
Question 4: Does caviar delivers groceries and personal items like that of postmates?
Answer 4: No, caviar doesn’t deliver groceries and personal items like that of postmates. They only deliver food items picked up from restaurants and cafes.
