How To Quit Instacart?

Instacart is an American company founded in June 2012 by Apoorva Mehta, who previously worked at Amazon. This company aims at grocery delivery and facilitating pickup service in the United States and Canada. The company has its website and mobile app for connecting to users. The customer places its order through the website or mobile app from the retailers of their choice. The personal shopper of the company carries out the shopping for customers, who then deliver the product. Let’s learn about ‘How To Quit Instacart?’.

How To Quit Instacart?

There are two types of users using Instacart. The customer and the shopper. Let’s read How To Quit Instacart.

The customer can delete their account by the following methods-

1. Delete membership by using a mobile phone.
2. Delete your membership by chat.
3. Delete your membership by mail.

The shopper can delete their account by the following methods-

1. By scheduling a call in real-time. Or for later.
2. By scheduling a chat

How to delete a customer account?

There are three ways in which the customer can cancel their Instacart Express membership-

1. Delete membership by using a mobile phone: The customer can directly contact Instacart for direct help as Instacart provides very prompt and excellent customer care service. The customer care tab on the website of Instacart consists of a number 1. 844. 981. 3433, which connects the customer with specialized agents of the company. Once connected with the agent, the agent asks for your details, such as your email address or phone number linked with your Instacart account, so that agent can verify the account. The user receives an email or text verifying their Instacart account. The agent will inquire about the problem, and try to provide a possible solution. But if you want to close your account, the agent will proceed to deactivate your account and respond to your request quickly.

1. Delete your membership by chat: if the user prefers texting over calling, they can reach out to the live chat facility. This facility helps connect you with an agent chat member of the company. The support facility of the Instacart app is quick and polite. The following steps are to be followed, to contact them-
2. Open the app.
3. Go to the menu bar.
4. Select the Help option.
5. Click on the Get Help option.
6. Click on my account tab.
7. Tap on the I still need to start a chat with the customer agent.
8. Chat and specify that you want to deactivate your account.
9. The agent will confirm your request in a short while.

3. Delete your membership by email: The customer can contact the Instacart Customer Service on their website directly through E-mail, at the Instacart email address. You have to mail with the subject, justifying your reason for deleting your account, politely. Usually, the request gets processed within twenty-four hours of the mail has been sent.

How to delete a shopper’s Instacart account?

The person, who acts as an intermediary between the customer and the retailer for facilitating product delivery is known as a shopper. For deleting a shopper account, the user needs to contact the shopper support tab instead of customer care support and register cancellation requests there. The shopper also has an option to make their account dormant for some time, and when they want to continue with their account, they can reactivate their account. But to permanently delete your account following steps are to be followed-

1. Download the shopper app login with your details.
2. Click on the question mark icon on the top right. 
3. Click on the icon containing a person with a headset, located on the top right.
4. The user will be taken to the Instacart care service.
5. There are three options available- to schedule a chat, schedule a call for later or call within real-time.
6. After specifying your request, confirmation is provided to you shortly.

The account is deactivated once, cannot be recovered again, and their purchase history and personal information get erased from the server. Therefore the customer and shopper need to make sure that they permanently want to delete their account. Otherwise, they have an option to deactivate their account. The customer can reactivate their account on-demand, without erasing personal data.

Conclusion

Now we have learnt ‘How To Quit Instacart?’, The company has its website and mobile app for customer interaction. If a shopper or a customer wants to cancel their Instacart membership, they have two options- either, to deactivate the account temporarily, Or delete it permanently. The customer has to connect to the customer care agent, and the shopper has to connect to the shopper Instacare service to delete their account. They have three options available – delete via placing a phone call, via placing a live chat with a customer care agent, or through a company official email. If the customer or the shopper permanently deletes their account, they can not access the account, again. All the previous purchases and customer information is erased from the app. If a customer wants to again use Instacart after deleting it permanently they can simply create a new Instacart ID and continue with the app.

Frequently Asked Questions

• Are there cancellation charges on orders canceled by the customer?

Yes, the company charges up to 15 dollars as cancellation charges.

• Why is the order canceled automatically from the cart?

There can be two possible reasons- either, there are not enough shoppers in the area. Or, the shop is out of service, and not delivering products.

• How to cancel the order from Instacart?

~ visit the app and go to the profile in the upper left corner of the app.

~ select the option for your orders.

~ Select the order you want to cancel.

~ From the order page, select the cancel order option.