Walmart is a franchise of supermarkets, grocery stores, and departmental stores. Walmart was established by Sam Walton in 1962. The first store of Walmart is established in Rogers, Arkansas. Walmart stores provide a huge range of home decors, baby products, groceries, furniture, clothes, utensils, etc. Walmart provides easy return and exchange policies to its customers. In this article, we will see about ‘Walmart Mattress Return Policy’.
Walmart Mattress Return Policy
Walmart offers a wide range of mattresses in its stores. The mattresses available at Walmart are of good quality and have an easy return and exchange policy in case the customer is not satisfied with the product. Walmart gives 90 days to its customers to return the mattress in the same packaging, tags, and cover and 30 days for marketplace return. Walmart accepts the return only if the mattress is unused and unopened. Walmart refunds the full amount to the customer only when the mattress is unused and the customer has the mattress receipt along with them.
Walmart provides its customers so many ways to return their orders at the customer convenience. The only thing to keep in mind is that the mattress must be in good and hygienic condition.
Types of mattress return methods Walmart offers are:
- Return the mattress through FedEx.
- Visit the Walmart store and return the mattress.
- Return online through the Walmart site.
Walmart mattress return requires product receipt or not:
A product receipt is required to return the mattress at Walmart. If in case the customer lost the receipt then they can show their identity proof to the person who is dealing with the product returns.
Customers can place a return request for the mattress in the following ways:
Steps to return Walmart mattress online:
- Open the Walmart app or Walmart’s official website.
- Login to the details of the Walmart account.
- Go to return and refunds
- Select the product to return.
- Click on the return reason of the product, after selecting the product.
- Select the reason for the return.
- Cross-check the information.
- Submit the return request.
- Pack the mattress in the original packaging along with the brochures.
- The return pick-up person will collect the returned product.
Steps to return Walmart mattress offline:
- Open the Walmart site.
- Log in to the Walmart account.
- Go to the purchase history.
- Select the product for return.
- Select the type of pickup.
- An invoice will be generated.
- Pack the mattress in the original packaging along with the brochures.
- Drop the mattress at the FedEx store for return.
Mattress not eligible for a return:
- The used mattress will not be returned.
- Raising requests for mattress return after 90 days or 30 days at the marketplace.
- A mattress without its original packaging and tags.
Mattress eligible for return:
- Customers are allowed to return the opened mattress if there is some defect in the mattress quality and undesirable smell.
- Mattress packed in the original packaging.
- Unused mattress.
- Mattress returns within 90 days or 30 days at the marketplace from the date of purchase.
- Air mattresses can be returned if they are opened by the customer, but the mattress must be in a good and hygienic condition.
Walmart takes approximately ten days to refund the returned order money to the customer after collecting the returned product. The product returned at the marketplace will refund the money within 48 hours of returned product pickup.
Conclusion
Now we have learnt ‘Walmart Mattress Return Policy’, Walmart offers its customers a wide range of products and services such as home decor, furniture, grocery, easy return, exchange policy, etc. Customers can easily return mattresses bought from Walmart within 90 days and from the marketplace within 30 days. Customers have to return the product within the return period only then the return will be accepted by Walmart. Damaged, used, or opened mattresses are not eligible for return or exchange. Opened mattresses are returned only if there is some quality issue with the mattress or some undesirable smell. Customers can raise a request to return the mattress online and by mail and can contact the customer care services to know about the return policy and to place the return request for the product. Walmart is good at its return policies and customer care services.
Frequently Asked Questions
- Question 1: Can we place a return request by using Walmart’s customer care service?
Answer 1: Yes, one can place a return request by using Walmart’s customer care service.
- Question 2: Can we return the opened air mattresses to Walmart?
Answer 2: Yes, opened air mattresses can be returned to Walmart if the mattresses are in good condition.
- Question 3: How many types of mattresses are available at Walmart stores?
Answer 3: Walmart stores offer a huge range of king size, queen size, and single bedding in their stores in different colors, fabrics, and materials.
- Question 4: In how many days does Walmart refunds the money for returned products?
Answer 4: Walmart refunds the money within 48 hours for products returned at the marketplace and within 10 days for products returned through Walmart online.
