Whirlpool is a worldwide brand and is well established. It has different criteria to cover its warranty which is effective on various appliances. However, there is a general overall coverage of a year on all the appliances. Let’s know more about Whirlpool Warranty.
Whirlpool has been in the market for more than 100 years. With its wide range of appliances like refrigerators, dryers, washers, and other devices, it has its target to cater. Any appliance cannot last forever, but it has a warranty. These warranties do not cover everything and have a limited duration of time. Some of the essential criteria are described below.
Parts of appliance which are covered under the warranty of Whirlpool
a. Refrigerators
There is a warranty of 1 year for the parts of the refrigerator. It is counter to the date of purchase. However, if the water filters are considered, they have a warranty for 30 days which is also counted from the date of purchase. After an initial year, the other refrigerator parts are sealed and uncovered individually under warranty from the second year to the fifth. Some of the parts which are covered under such a warranty are:
- Dryer
- Compressor
- Condenser
- Connecting tubing
- Evaporator
b. Washers and Dryers
The parts of washers and driers are covered for a year from the date of purchase under the warranty provided by Whirlpool. These might vary on different parts of the appliance, as other criteria are fixed accordingly.
c. Ovens, cooktops, ranges, and microwaves
There is a warranty of 1 year from the date of purchase for most of the kitchen appliances of Whirlpool. Under this, the factories specified parts and repair labour that is related to the damaged part are bound to be covered.
For the other whirlpool appliances, specific instructions such as the parts and labour costs will only be covered if the machine was installed using the owner’s instructions and manual.
d. Dishwashers
The warranty of 1 year from the day of purchase applies on the parts of the washers of Whirlpool as well. There is a four-year limited warranty on the electronic control system of Whirlpool dishwashers apart from the first year of purchase. There is also a warranty of one year, which starts after the second year.
The appliances do not come under a warranty offered by Whirlpool.
A specific provision covering labour and factories specified replacement parts by Whirlpool. Due to being precise in planning the warranty, some things are not included in the warranty plan. Some of those are described below.
- Whirlpool does not cover the warranty on the appliance used in non-residential, multiple-family settings, or commercial areas.
- The warranty is not liable in case of in-room installation or does not follow the instruction of installation provided by Whirlpool or when the use of the product is improper.
- The damage caused by using parts that do not belong to Whirlpool is also not covered in the warranty.
- If an appliance is damaged by accident, abuse, misuse, or any case of natural disaster, it does not come under the warranty cover.
- The changes are brought by environmental factors such as rest or oxidation by corrosive surroundings or discolouration.
- If the product is damaged during pick up or delivery, it does not come under warranty.
The procedure to claim the warranty
The problem solver section of the Use and care guide available on the official website of Whirlpool must be the first option chosen before submitting any claim. The product help page should also be visited to find guidance for the problem. It happens many times that this option helps in getting out of the problem. Still, if the services are needed, the first thing A person should have the proof of purchase, which would include the name of the retailer and address from where the appliance is purchased, the number of units, model, and serial number as well. The person must also describe the problem before directly calling as it would help to understand the issue specifically.
Extended warranty plants offered by Whirlpool
After the initial warranty period, Whirlpool offers extended service plans too. Under these plans, there is an assurance of covering 100%of the cost of certified parts mentioned. The other parts are limited to 90% of the cost associated with it. There are no extra labour charges and taxes paid by the customer under the plans. The price offered by Whirlpool is a little higher than the market rate. Under credit card protection, if the buyer wishes to use the warranty with his card, there is no service charge. But when using the credit card without such an assurance, there is a little extra payment under this option.
In case of any damage encountered while using a Whirlpool appliance with someone else. The person responsible will be held responsible in the same manner as to where they are doing it on their appliance. Even if they point out that it is someone else’s fault, they will be blamed as well and will not get any help from Whirlpool.
This also applies in the case of any other appliances which are bought under this plan as well.
Conclusion
One can easily clasim for warranty, but Whirlpool provides best appliances which rarely cause any problem to its customers.
