Introduction
Ulta Beauty Inc. is an online marketplace that sells beauty, fragrances, haircare, and skincare products from drugstore beauty brands and offers a salon service. Its headquarters is in Bolingbrook, Illinois, United States.Let us know about Ulta and its makeup products return policy, if you are a person who is interested to purchase makeup products in ulta this article will explain you the return policy that may help you.
Ulta Beauty’s return policy is very flexible and consumer-friendly – one can return their makeup purchased from Ulta, even used makeup and other products if the customer is not 100% satisfied, within 60 days from the date of purchase. The original email order confirmation and receipt are required for a full refund. If a product is returned after the 60 days window, the refund is offered in the form of Ulta Beauty in-store credits.
Ulta’s In-Store Return Policy
Customers can return the products bought from any of the Ulta stores or even those bought online, at any of the Ulta stores. Visit the store with the product, and the receipt as proof of payment, and one of their associates will help you with the return. If the product is returned within 60 days from the date of purchase, you are eligible for a full refund via the original form of payment. If it has been more than 60 days from the date of purchase, you will receive the refund in the form of Ulta Beauty in-store credit.
There is also an option to exchange a product for the same item and no payment is required for that if the exchanged product has the same price. If the exchanged product has a higher price, the difference including the sales tax needs to be paid.
Ulta’s Online Return Policy
Ulta products purchased from its website or app can be returned at one of its stores or via mail. The shipping charges of the original order will not be refunded unless the package was shipped incorrectly or a defective product was received. Refunds to the bank debit or credit cards will reflect after 7 to 10 days of receiving the return confirmation email.
- Return the online bought product to the store:
- Bring the product bought online with the order confirmation email, packaging slip, and original packaging material to the store. The order confirmation proof can be accessed from the app or on the website under ‘Order status’.
- If returning within 60 days of purchase, a full refund will be initiated in the original form of payment during the purchase. If an online payment service was used to make a purchase, the refund will be made to your preferred credit or debit card or as in-store credits.
- If the original order confirmation email or packaging slip is not to be found, or if the order cannot be verified in Ulta’s system, you are eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta during the 90 days preceding the return.
- Return the online bought product by mail:
- You can mail your product to be returned to the Ulta Beauty mailing address but the shipping charges have to be covered by you.
- If returning a product within 60 days of the purchase date on the packaging slip, the refund will be made in the original form of payment. If payment was made using a store gift card, the refund will be made in the form of an Ulta beauty e-gift card.
- All products must be returned as ground-only shipping because certain products might be considered hazardous materials (aerosols, alcohol-based, contents under pressure, or others). The U.S. Department of Transportation (USDOT) requires ground-only shipment of hazardous materials due to air shipment restrictions and regulations.
- Go for a reliable and traceable ground shipping method like the U.S. Postal Service so the shipment can be tracked.
- A confirmation email will be received after Ulta receives your returned product and initiates your refund.
Can a customer return a product at Ulta without a receipt?
Yes, Ulta products can be returned without a receipt. You can locate the order confirmation either through the app or the website under ‘order status’, or using your ‘Ultamate Rewards’ if you are a member. As long as your order can be verified by Ulta Beauty, you will receive your refund or exchanged product or in-store credit, whatever your choice may be.
Conclusion
Ulta Beauty is one of the best online platforms and stores to buy your beauty and personal care products with more than 25,000 products to choose from over 600 brands. Ulta’s return policy is customer friendly and you can return any of its products within 60 days of purchasing and receive a full refund in the original form of payment if you have the order confirmation email. packaging slip, and receipt intact. If exceeding 60 days of purchase, you receive the refund in the form of in-store credit points.
Frequently Asked Questions
- What is Ulta Beauty’s mailing address to return a product?
Return a package to Ulta in the same carton as received to the address – ULTA.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446.
- What is the minimum order required to be placed on Ulta Beauty for free shipping?
Minimum order worth $35 from the Ulta Beauty app or website will give you free shipping.
