Spectrum TV provides its customers easy access to a host of live TV shows across multiple devices, including your mobile. This means you can watch your favorite movies and animation anytime and anywhere. Let us know more detail about ‘How To Turn Off Closed Caption On Spectrum Remote?’.
How To Turn Off Closed Caption On Spectrum Remote?
Spectrum TV provides various features that improve customer satisfaction, one of which is the closed-captioning feature. Sometimes, it can be helpful, and other times, super annoying.
You can disable this function to turn off the closed caption on your spectrum remote. It is a simple process, and you need to follow the instructions provided in this article to enjoy your experience while binging on your fave series.
As some may have guessed, the closed captioning feature is essential, especially for the hearing impaired and people who don’t understand the language. The primary function of closed captioning is narration.
This narration includes describing every sound, body language, and even the tone of the actor or character. This makes it beneficial for people who cannot hear the sounds from the video.
Steps To Turn Off Closed Captions On Spectrum Remote: How To Turn Off Closed Caption On Spectrum Remote?
1. The very first thing to do is look for your remote!
2. Locate the Menu button and tap on it or select the OK button on your remote.
3. You’ll see a list. Scroll down and click the Highlight settings option. Click support and press the OK button.
4. Click on Accessibility.
5. A pop-up on your screen shows three settings: Closed Captioning, Descriptive Video Service, and Closed Captioning Settings. You may be a bit confused as to which appropriate option to pick.
The Closed Captioning and Closed Captioning services features serve different functions.
The former allows you to turn closed captions on or off, while the closed captioning services allow you to edit, manage or customize the text in the closed captions. The descriptive video service is responsible for describing scenes, facial expressions, and other secondary audio sounds.
6. Select the Closed captioning feature
7. Select Turn Off.
8. Press OK.
Is Spectrum Closed Captioning Not Working?: How To Turn Off Closed Caption On Spectrum Remote?
If the closed captioning feature is not working on your device, there are a few tips you could try;
Turn on the Closed Captioning Feature
This only applies to people who have a TV that is connected to a cable box.
Step 1: Locate the settings icon on your TV’s home screen.
Step 2: Scroll to Preferences and click on it.
Step 3: Go to Options and click captioning
Step 4: Turn on Closed captioning.
Contact the Spectrum Accessibility Center
If you’ve tried the above method and it’s still not working, contact the Accessibility Center. You’ll need your account details for this, and they’d help solve the problem.
Reach out to Customer Care
If you can’t seem to get through to the accessibility center, you should call Customer Care. They often send a technician to your home location to help fix this problem.
You should note that you’re not allowed to reboot your cable box at least six hours before reaching out to customer care.
Want to change the close captioning font size?
To change the font or text size of a closed caption,
1. Click on the Menu button
2. Click on Highlight Settings
3. Click on Support
4. Go to accessibility and click on Closed Captioning settings; follow the instructions on how to increase the size of the closed captions
5. Click on Save or OK button.
Conclusion
Now it’s safe to assume that you’ve become more informed and have (or will) solved your issues with the closed captioning feature.
If you cannot do it independently, feel free to ask for help from the spectrum support team. Congratulations on solving this issue, and cheers to a stress-free binge time!
Frequently asked questions(FAQs)
- How can I watch Spectrum TV?
If you want to watch on your TV, you may need a cable box and HDMI cable. To stream, you only need to download the Spectrum TV app on your Android Play Store, iOS, Samsung Smart TV, Roku, and Apple TV. After downloading, you only need to sign up, pay for the prescription, and voila, you’re good to go.
- What’s the difference between closed captioning(CC) and subtitles?
Subtitles are used to break language barriers. For instance, an Asian who doesn’t understand English can turn on the subtitles while watching an English movie. On the other hand, closed captions are for viewers who are hearing impaired.
Closed captioning does the work by describing these sounds to the audience who cant hear.
