Who is King Soopers?
King Soopers is a Kroger Supermarket brand based in the rocky mountains of the US in and around Colorado. It began as its brand and is now headquartered in Denver, Colorado. The stores can be found from Wyoming to Colorado, along the Front Range. Dillon Companies, King Soopers’ former parent company, was purchased by The Kroger Company later, and both King Soopers and Dillon’s are now owned by Kroger today.King Soopers offers a convenient collection of payment, gift cards, prepaid wireless, and money-management tools and services through their local Kroger Stores, along with their pharmacy providing their customers with one-stop access to the everyday essentials they require to move their lives forward. Let us see return policy of King Soopers.
King Soopers Return Policy
King Soopers has a very hassle-free and convenient return, refund, and exchange procedure. They have a very customer-friendly return and refund process. King Soopers and all affiliate stores under the parent company accept returned items purchased in the store it was bought or any other branch within thirty days of purchase.
There can be returns with or without a receipt.
For returns with receipts in King Soopers
King Soopers offers two kinds of receipts: paper receipts and digital receipts. Returns are refunded by the store in the same method by which the purchase was made. However, purchases by cheque are returned in cash.
For returns without receipts in King Soopers
For returns of items worth or more than $10, customers get a gift card from Kroger Co. Family of Stores provided all customers sign the return slip.
For returns of items below $10, customers get the amount refunded in cash.
WIC and Baby Formula Returns in King Soopers
Items bought using WIC cannot be returned or refunded but can be exchanged for the same item.
Customers ought to have a receipt to return or take a refund for Baby Formula items. However, Baby Formula items bought using WIC cannot be returned but only exchanged for the same item.
The return of alcohol, tobacco, and other narcotic substances is regulated by the government.
Is Krogers the same as King Soopers?
Krogers and King Soopers are two different chains of supermarket stores under the same parent company – The Kroger Co. This company owns retail grocery stores under various other banners too, like Ralphs, Dillons, Smiths, etc.
Although referred to as ‘neighbor stores’ the various banners of the grocery retail stores under The Kroger Co. give a different shopping experience and services individually and cannot be cumulatively rated as The Kroger Co. The multi-department stores under The Kroger Co. provide full-service grocery, pharmacy, and general merchandise, including outdoor living products, electronics, home goods, and toys. The size of Marketplace stores that have opened in the last two years ranges from 100,000 to 130,000 square feet.
Nomenclature of King Soopers
The former name of the franchise ‘King’ came from its founder Lloyd King in 1947; the latter part rather has an amusing source: the Archie comic series. His son was an avid Archie comic reader, and exclaimed to his father in the comic someone would say Soopers when something particularly exciting happened and that’s how the store chain got its name. This fact was found by Journalist Matt Masich for Colorado Life Magazine.
Conclusion
King Soopers offers a variety of products for day-to-day needs, ranging from vegetables and household needs to medicine and other self-care needs. It has a reasonable price range which encourages and engages its customer base even more. According to customer reviews, nothing in King Soopers is high priced and it also gives constant offers, coupons, and gift cards to its customers. In a recent survey comparing Walmart and King Soopers prices, both franchises ended in a tie. King Soopers also gives prepaid, wireless, and money management tools.
Frequently Asked Questions
- Does King Soopers offer grocery delivery services?
Ans:King Soopers delivers to customers’ doorstep in just 30 minutes from the nearest store using third-party partners for $9.95. Customers need to fill in their card and mindfully click on the home delivery option at checkout to avail of this service.
- How does one know when their prescription is ready in King Soopers?
Ans: Once customers refill their prescription online, and place an order, the pharmacy from King Soopers store contacts the customer either through call or next if they do not respond to the notification given on the app/site. Customers can then pick up their prescriptions or opt for online delivery.
- How can customers check their King Soopers gift card balance?
Ans: To check the balance on King Soopers Gift card, one can visit their official website- kingsoopers.com and go to the ‘check balance’ portal under the ‘Gift Cards’ portal. Therein they have to enter their Gift Card Number and their individually allotted PIN and click on ‘check balance’
