You all couldn’t agree more when I say life is pretty hectic and frustrating these days with loads of work and household chores. We have to balance on our own. Wouldn’t it be nice if some things were easier like grocery delivery? We don’t need to go to the supermarket, roam around searching for desired items and pay for them. It would save us ample time. Wouldn’t it just help if you open an app, pick out some required groceries and get them delivered to your doorstep? Don’t worry, you have got it all covered. In this article we shall see Instacart or Amazon Fresh. In this article, you will come across all the pros and cons of Instacart and Amazon Fresh and get to know which is better.
Instacart
Instacart is an American retail company. It was founded in 2012. It operates grocery delivery and pick-up in the United States and Canada. It has a partnership with numerous grocery store chains and offers same-day delivery of the groceries to your doorstep. You have to turn on your location so that the delivery man can trace your address to drop off your grocery items. It has an optional membership called Instacart Express which serves many benefits. Instacart is best known for alcoholic drinks. They deliver whiskey, rum, beers, champagne and whatnot.
- Pros – Instacart is one of the fastest grocery delivery services. It takes less than two hours to get the products delivered or you can pick them up from the local store. It has a partnership with three hundred retailers and serves in more than four thousand cities.
- Cons – many consumers complain that there are often missing items. Their prices are higher in comparison to AmazonFresh and other retail stores.
Amazon Fresh
Amazon Fresh is a grocery delivery service available to Prime members of the United States and some cities worldwide. It was launched in Seattle in 2007. Amazon Fresh is free to Prime members of the United States. Consumers can choose between attended or unattended delivery. Each consumer should pay a $5 tip for every delivery. Amazon Fresh delivery drivers don’t receive any benefit and they just rely on consumers’ tips. They can also choose their preferred time slot for deliveries.
- Pros- Packaged food like chips and snacks are cheaper than Instacart. Their items have higher prices which can lead to expensive bills in local stores but overall, they are comparatively cheaper than Instacart. They don’t provide you with an alternative if their item is out of stock whereas Instacart gives you an alternative which delays our order. As Amazon Fresh has a partnership with Whole Foods, you will see a lot of organic food. Organics will include packaged and produce goods of all kinds.
- Cons- you can’t use paper or digital coupons with your order. To avoid a delivery fee, you have to order $35. Secondly, you may not be present in the city as they deliver in certain cities like New York, Seattle, Stamford, and some parts of California, etc.
While Amazon Fresh and Instacart share the same surface that they deliver grocery items to your doorstep but there are some dissimilarities.
Difference between Amazon Fresh and Instacart
Amazon Fresh put their order together in a warehouse whereas Instacart uses personal shoppers who go to local stores. They both offer a great range of goods according to your preference.
Availability
Amazon Fresh serves London, New York, Virginia, Seattle, New Jersey, Stamford and some parts of California. There is only one way to check AmazonFresh availability to check their website and see if they are serving in your city.
Instacart serves more than four thousand cities in North America. Instacart is a clear winner here.
Deals
Both Amazon Fresh and Instacart offer occasional offers through text and emails. Instacart remains above in deals than Amazon Fresh. It gives same-day delivery without extra charges. It has more membership options and an optional Express membership.
Instacart wins again.
Grocery Stores
Amazon Fresh only deals with Whole Foods while Instacart deals with Walmart, Petco, Costco and many more. Here too, Instacart takes over Amazon Fresh.
Customer Service
Have trouble while browsing groceries or any question related to your order? It is great to have great support at the backend. You could
always contact the website. Amazon Fresh offers live support and a messaging assistant will resolve the issue quickly. It is known for putting the customer first and treating them with full respect. On the contrary, Instacart provides us with customer support through their helpline and email support. Amazon Fresh is a winner here.
Which is better?
After having a thorough study of both the grocery stores, we come to know that Instacart is more reliable. You don’t have to buy a membership to use Instacart.
Both of these companies have similar key facts: they deliver your grocery items to your doorstep.
