Due to their prominence in our area, we decided to get Cox Wi-Fi for ourselves. We used it for a couple of months longer because it provided good speeds and did not disconnect frequently. When the status light started blinking white instead of going solid, one day it simply switched to the blinking white. Our internet connection was still working despite the white light blinking. The initial frustration we felt was caused by my inability to understand what led to the problem. There was a problem we had trouble solving. In the end, after researching articles on the internet and forum threads, we discovered what the problem was and what we could do to fix it. Let us know about “Cox Wi-fi White Light”
Your Cox Wi-Fi modem may not be properly configured or provisioned if your white light goes blinking. A reboot of your modem, a reset, or activation from the admin panel will fix this problem. You can easily activate the MoCA filter via your modem’s admin portal if yours has been deactivated. In this article, you will learn how to fix the flashing white light on your Cox modem and why it is happening so that you can troubleshoot other issues when they occur in the future.
Cox Wi-Fi’s White Light: What Does It Mean?
Cox Wi-Fi modems provide you with information about their status by using a set of LEDs. It is the white light that indicates its operational status out of all the different lights that can be used by the modem. You can see a solid white status light when your modem is online, operational, and working correctly. Even if you can connect to the internet, a blinking modem light could indicate that your modem is not set up properly.
What Causes The Cox Wi-Fi light To blink?
White status lights on Cox Wi-Fi modems can indicate a problem with setting up the device properly or improper provisioning. Your MoCA (Multimedia over Coaxial Alliance) filter may cause the status light to blink white sometimes. You’ll still be able to open up the browser in either case, so this isn’t anything more than a minor inconvenience. There are a few different steps you can take to troubleshoot this issue, and I will describe how to do so.
Connect To Cox Wi-Fi Again:
For any technical problems, rebooting the device is usually the solution. You can accomplish this by rebooting your device, which clears its working memory, and clears out any bugged code that may be causing your problem. By power cycling your Cox wireless modem, you can reboot it.
Simply follow the steps below-
- Keep your modem unplugged for about 15 to 30 seconds after you have unplugged it.
- You need to re-plug your modem.
- Allow it to fully restart. A 10-minute process can sometimes be required.
Your Wi-Fi-enabled device must be restarted before it can be connected to the modem. For rebooting your modem via Cox’s smartphone app, follow these steps:
- Authenticate with your Cox username and password.
- Find the ‘Connection Trouble.
- Click on the ‘Restart Gateway’ button.
- The restart prompt will appear in a pop-up window. Click on it.
Cox Wi-Fi Reset:
A hard reset of your Cox modem can also be considered as a fix. The white status light may blink as a result of an accidental setting change. The settings and preferences you have saved on your modem will be erased when you reset your modem. There is a reset button on the back of your Cox modem that you can use to reset it. You can revert your modem to its factory default settings by pressing and holding this button for 10 seconds. Note down the SSID and password before resetting your modem. All your previously connected devices will automatically reconnect to your Wi-Fi network if you configure it with the same SSID and password.
Use The Admin Portal To Activate Cox Wi-Fi:
When your Cox router hasn’t been provisioned yet, the white status light will blink. Using an incognito browsing window, open another tab on your internet browser and enter the IP address of your router. In the command terminal of your laptop or PC, type ifconfig (in Windows, ipconfig) to find your router’s IP address. The IP address of your router is displayed in the ‘Default Gateway field. You will be able to access the router’s web admin panel once you enter the address into your browser. Your router can then be set up by following the instructions shown on your screen.
Reconnect Your Coax Cable After Unplugging It:
Unplugging and plugging your coaxial cable back into the router might work if the above method doesn’t work. You can do this by temporarily suspending your internet connection and reactivating it like you would if you were to perform a power cycle on your router. In addition, use a cable that is not bent or damaged to ensure your network is connected.
By Using Cox’s Admin Portal, Activate MoCA Filters:
In addition to the deactivated MoCA (Multimedia over Coaxial Alliance) filter, the blinking white light on your Cox modem might also be caused by this. There is a simple solution to this problem. Enable the MoCA tab in the web administrator portal by opening it up.
Now we have learnt “Cox Wi-fi White Light”, Some routers may encounter this issue if they boot up into a demo account used when the router was first installed to test the internet connection. You can fix this issue by contacting Cox Customer Support and requesting a MAC address be reassigned. Remember to cancel your Cox Internet account if you’re sick of dealing with this issue.