Shein was founded by Chris Xu in October 2008. It is the best online clothes shopping store for women. Shein is based in China and ships its products to more than 200 countries. Shein headquarters are located in Nanjing. There are almost 43.8 million people who shop from Shein every year. A lot of people love Shein’s clothes and their quality. Let us know more about Shein return policy.
Every company has a return policy for its products because customers sometimes don’t receive what they order or products are damaged. Shein also has a return policy so customers don’t face any problems regarding their orders. Customers must request for return on the Shein website within 45 days if you didn’t request in these 45 days then your return will not be accepted. To learn more about the Shein return policy and the procedure, keep reading.
Shein Products
There is a huge variety of clothes at Shein. The prices are also very reasonable. There are different category products available at Shein. You can find different products like phone case accessories, watches, swimwear, shoes, body jewelry, etc. There are also many discounts available on the website. If your budget is tight then don’t worry, you can buy products from the flash sale category as there are many good products available at very low prices. They sell all sizes of products and they even have a separate category for plus-size people. There are also many payment methods available so you don’t have to face any difficulty. Some examples of payment options are PayPal, Credit/Debit cards, American Express, Afterpay, Venmo, Klarna, bonus points, gift cards, and ZiP. Some customers want to return their products because of the size issue, damaged product, or wrong product, to do that they have to go through the return policy of Shein. So, let’s discuss in detail how to make a return and what steps you have to go through.
The Process to Make a Return
Follow these simple steps to make a return for your Shein products.
- Open the website and login into your account.
- Go to my orders and click the return item option.
- Select the items which you have to return.
- Select your method for a return or refund.
- Mail the package and it will be sent to Shein after you will receive your refund.
Days to Return the Purchased Items
If you want to return any of the products which you have received wrong, you should request the return within 45 days of the purchased item. If you did not request a return within 45 days then it will not be accepted and you cannot receive a refund. You don’t have to pay any shipping fees for the first return of the order. But if you have already requested a return of the order and want to make a new return from the same order, you have to pay $7.99 for the shipping fees.
Return Method
Drop your parcel at the nearest post office with the USPS return label by pasting it on your return package. If you don’t want to make a return like this, then you can also use the other method which is using the provided UPS QR code or UPS return label.
About Refunds
You will receive your refund after 7 days of receiving your parcel at Shein. You can either choose to receive the refund in your Shein wallet or any other payment method that you have selected during your order. Keep in mind that you cannot refund your shipping fees.
Types of Products You Can Return
Shein’s return policy includes what types of products you can make a return for. So make sure your product is not damaged, not washed, unworn, and has tags on it. You can also not make a return for items that are already labeled as non-refundable or gifts you receive from Shein. Some products like lingerie, underwear, party supplies, bodysuits, and beauty products cannot be exchanged or returned. Always make sure that the product you are requesting for return has its hygiene seal, if it’s broken, then your return will not be accepted.
Conclusion
Shein is very famous for selling the best clothes for women across 220 countries. You can find the best clothes and jewelry here. But sometimes customers are not satisfied with their orders because it’s damaged or they got the wrong item. To resolve this issue, Shein has a return policy of 45 days. The method is simple and easy. You have to go to their website and request a return order.
Frequently Asked Questions
Q: What is the total cost for free shipping on your orders?
Answer: If you spend more than $50 you get free standard shipping, and if you spend more than $159 you get free express shipping.
Q: Does Shein give a discount on your first order?
Answer: Yes, customers who are shopping for the first time get 15% off on all products of Shein.
Q: Are there clothes available for men?
Answer: Yes, you can find a great variety of clothes available for men.
