Ikea is one of the leading furniture retailers, and it prepares furniture and then sells it. You can buy kitchen appliances, home accessories, and many more goods and home services that Ikea offers. It operates at more than 445 locations in more than fifty countries. The design of Ikea products is unique and attractive enough that customers love to purchase items from Ikea. If you want to buy goods from the website of Ikea, then you will see that more than 1,200 products from Ikea are listed there. To return a damaged product to Ikea, you must have the receipt of the purchased item and proof of the damaged product. Then visit your nearest Ikea store, or visit the website of Ikea and raise your complaint with them. When Ikea receives a complaint about a damaged product, they will discuss all possible options with you, such as exchange, repair, or refund. Ikea is dedicated to the satisfaction of its customers, and it decided its return policy accordingly. You can buy items from Ikea from its store and also from the website or app of Ikea. Keep reading to know more about IKEA Return Policy For Damaged Furniture.
If there is any defect in the product you got from Ikea and you want to return it, then you can return it to Ikea within 60 days after purchasing that item. Customers who are members of the Ikea family or a business members can return it to Ikea after 90 days.
Ikea Damaged Product Return Policy For Damaged Furniture
If you have any issues with the products of Ikea, then to return those items, you must follow the return policies of Ikea.
- Ikea offers return policy, exchanges, and repairs for new damaged product, Furniture and for this, you only need to report it at the store or on the website of Ikea and send them a picture of the product being damaged. Once an Ikea employee checks that product, he will explain the options of repair, exchange, or refund.
- If Ikea has delivered any faulty item to you, then if that item is in the guarantee period provided by Ikea, which is usually for one year, you can return that item to a store and get a replacement for that product or a refund.
- If you get any item with missing parts from Ikea, and if that part has a six-digit code on the assembly guide, and you report it at an Ikea store or website, then Ikea will send you that part free of charge. If you do not have a six-digit code, visit an Ikea store and explain the situation to the staff. They will provide you with the missing part, and still, if you are not satisfied with that product, you can return the product and claim a refund.
** Ikea offers Ikea Family Card insurance, and the subscribers of this plan will get coverage on all Ikea products. They can claim a return and refund for certain products if they are not working appropriately.
Situations in which Ikea will accept the return of damaged products?
Ikea will accept the return of only products that have the original order receipt or proof of purchase from Ikea. If you do not have a receipt or proof of a damaged product, you must have the membership plan subscription of Ikea’s different warranty plans.
Ikea will accept returns if the products have a manufacturing defect, or you got a misplaced order from Ikea, or it got broken before delivery from Ikea, then they will accept returns easily.
Does Ikea return the products damaged by customers?
If the customers break the goods and furniture items from Ikea, then Ikea will not accept the return of that particular product. Customers who buy the Ikea family card can make claims for repair and replacement because this protects Ikea goods and furniture.
What does Ikea do with returned products?
IKEA can do these things with the returned items, such as if the returned item. It is in its original quality as Ikea delivered it to you. Then it will be put back on sale in the store.
When Ikea gets damaged items, they take the articles to the workshop, try to maintain that product, and then resell them. Ikea reduces the price of damaged items and resells them at a lower price than their original price.
Some items which cannot be repaired or are damaged badly enough to be resurfaced completely in the workshop of Ikea will be destroyed or recycled.
Conclusion
Ikea offers furniture and goods at its stores. It is popular among the people because it provides them with quality products. Sometimes, you may get damaged products from Ikea because something unexpected occurs with them before delivery, or at the time of delivery. You can return damaged products to Ikea, but you must have the original copy of the receipt or order number from Ikea. It will not accept returns if the items are broken on the customer’s side. If you have a warranty plan subscription from Ikea, you can claim for repair or replacement for those products.
FAQ:
Does Ikea have strict return policies?
Ikea always tries to satisfy its customers, and the return policy decided by them is not as strict as some other stores.
Can you return Ikea furniture without the box?
Customers do not need to have the original packaging of Ikea furniture boxes, but if you want to return them comfortably, you can keep the packages and assemble them before returning them.
