The Warranty is the condition or agreement of the company with its retailers to profess the responsibility for the shortcoming of the product if the problem is from the producer side. Different companies offer various types of warranties. Ethan Allen also provides various warranties for its retailers and maintains a strong market image. Ethan Allen is a furniture company and, it provides warranties over its product within a certain time. Warranty is the service for the customer to make them feel comfortable to purchase the product and gain multiple benefits after buying the product. The Ethan Allen company warranty expresses its warranty standards to its retailers as well as mentioned on their online portal for ease of their customers to gain information of their warranty policy and its bounded time. The Ethan Allen furniture company maintains the record of being the most successful product-selling company in the United States. Their policies and services for the product’s warranty are offered in different terms and conditions. The Ethan Allen furniture warranty can vary from state to state. They allow different rights of warranties to their customers under the bounded time circle.
Ethan Allen Furniture Warranty
The Ethan Allen furniture company is one of the biggest furniture-selling companies in the United States. Ethan Allen Furniture Company’s headquarter is based in Danbury, United States. They sell ancient and different types of finest quality furniture for their customers. They sell various types of furniture like sofas, dining sets, bedroom furniture, and chairs. Also, provide warranties for its products in different levels and circumstances. All aspects of Ethan Allen’s company warranty will be discussed in detail.
Following are the products on which the company applies a warranty.
- Wood furniture.
- Metal furniture.
- Upholstery.
- Rugs.
- Mattress.
- Accessories for home decoration.
- Outdoor.
Ethan Allen wood furniture Warranty
The Ethan Allen Company allows a 5-year warranty for its wooden furniture for their authentic retailer purchasers or the customers who make their purchasing from their original portal. They provide Warranty services only when they find a manufacturer fault in the furniture. Their wooden furniture warranty is not applicable if the wood is getting affected by the humidity or atmospheric chemicals and if in the state of darkening of its color it is the natural process of wood that happens over time.
Ethan Allen Metal Furniture warranty
The Ethan Allen Company provides a 3-year warranty for its metal furniture only in emerging producer defects in the product and also does not provide a Warranty if the metal gets rusted.
Ethan Allen Upholstery warranty
The Ethan Allen furniture company provides an upholstery warranty only for its indoor furniture or product. Ethan Allen upholstery products have different time bounded warranties mentioned below;
- Upholstery frames have a 7-years warranty.
- Upholstery fabric has a 1-year warranty.
- Leather has a 1-year of warranty.
- Cushions have a 4-years warranty.
- The motion mechanism has a 3-years warranty.
Ethan Allen rugs warranty
The Ethan Allen furniture company provides a 1-year warranty for the area rugs and a 10-years warranty for the rug pads. Also, a warranty for the rugs is not being offered in the case of strains, faded color, or other damages due to moisture, pets, and vacuum cleaner damage.
Ethan Allen Mattress warranty
The Ethan Allen furniture company produces multiple mattresses and different times for their warranties. The customer can gain the warranty services of the mattress if they have used the mattress indoors and in normal condition. Ethan Allen crib mattresses have a 20-year Warranty; sofa mattresses have a 2-year warranty for their inner springs. The warranty policy is not for mattresses that are used in an abnormal way or for outdoor use. They also do not give warranty services for the sagging or softness of the foam as it all occurs in the products as the material is in use and after some time passes.
Ethan Allen accessories warranty
The Ethan Allen accessories add different products to the home decoration, and they manufacture the finest antique decorative pieces for adding more beauty to the furniture set. It provides a warranty for the accessories of 1 year. The Ethan Allen accessories include a flower vase, tree set, mirrors, clock, table pads, and other decorative materials.
Ethan Allen outdoor product warranty
The Ethan Allen provides a 1-year warranty for its umbrellas, fabrics, and glass material and a 3-year warranty for its metal and woven furniture. They provide their services only if they catch the manufacturer’s problem, other atmospheric issues, or changes that are not involved in the warranty.
Ethan Allen’s limitations of Warranty
The Ethan Allen furniture company warranty limitations are spelled out by the company to its retailers and customers, mentioned below;
- The company is not responsible for the color fading of the product.
- They are not concerned with the customers who bought their product from an unauthorized retailer; they only provide warranty service to the authentic customer.
- The Ethan Allen company also does not allow a warranty if the furniture is used outdoors or for non-residential use.
- The Ethan Allen Company provides the warranty only in normal use products, not in damaged or irregular use, also their many products are handmade so minor differences can occur.
Conclusion
The Ethan Allen warranties mentioned above, also clarify their limitation to its customers. Their warranty policies are different and simple needs to be followed to claim a warranty. They are sincere with their warranty promises toward their customers and maintain flawless trade in the market.
Frequently Asked Questions (FAQs)
1.Do they take furniture orders by telephone?
Yes, they take orders by telephone.
2.What is the warranty for the Mirror components of Ethan Allen?
They provide a 1-year warranty for mirror components.
