Room Place deals with products like mattresses, electronics, furniture, etc. They have a good price system for their customers which helps them take advantage of discounts. There are warranty packages available for customers. Let us know more detail about ‘Room Place Furniture Warranty’.
The Room Place Warranty: Room Place Furniture Warranty
Additionally, our 30-day price match warranty is not available after you have exercised your warranty relief. Typographical errors and prices that were obtained as a consequence of a price match with a competitor are not covered by this policy.
Total Satisfaction Warranty For Seven Days
Room Place is pleased to provide consumers with high-quality furnishings at a competitive price. Your happiness is very important to us. If you are dissatisfied with your purchase, please get in touch with us within seven days of delivery or go to your neighborhood store to start a once-only reselection
Your credit will be reduced by a 15% restocking fee (based on the retail value of the product). • Your subsequent delivery will be subject to a new delivery charge.
Exclusion: Room Place Furniture Warranty
Please take note that we do not accept furniture or mattresses that are picked up by consumers for returns, refunds, or our 7-Day Satisfaction Guarantee. At our retail locations or distribution hub. Additionally, we don’t provide refunds, returns, or our 7-Day Satisfaction Guarantee for discolored, filthy, contaminated, or harmed goods, lease to own, outlet, “AS IS” goods, floor samples, and RTA (ready to assemble), promotional goods, freebies, gifts with purchases, massage chairs, power-adjustable bases, unique orders or sizes, pillows, Furniture care kits and shields
Damage To Merchandise
We strongly advise you to check your goods immediately they are delivered or picked up in the event that it does, arrives damaged. The Room Place will either repair the damage at your house or, as a one-time remedy and in its sole discretion, will replace the damaged furniture with the same or a comparable item. Damage claims filed more than three (3) days following delivery will not be repaired
Information About Limited Warranty
Only if you and the goods are both in their locations will this warranty be valid. If The Room Place finds that a product is defective, The Room Place will only repair or replace the item, at its discretion (not the set, suite, or collection). When the impacted
If The Room Place determines that goods cannot be fixed or replaced, you can choose a replacement that costs no more or less than the original price you paid for the damaged item.
The reselection window is limited to seven (7) days after The Room Place decides on the claim. The guarantee on replacement items is only valid for repair services and is valid for the balance of the original item’s warranty period. All warranty claims, as well as services for repair or replacement, must be accompanied by the original receipt and the defective item
Exclusions From Limited Warranty
• Electronics, custom orders, AS IS, clearance goods, freebies, gifts, and floor samples.
• Usual deterioration.
• Goods that are stained, filthy, infested, or broken.
• Fading, ripping, pilling, shrinking, wrinkling, surface marks on leather, or variations in color dye lots.
• Defects and damage brought on by carelessness, mistreatment, abuse, water damage, accidents, soiling, or poor cleaning.
• Cushion softening or user-specific shape adjustment. This is not a manufacturing flaw or a lack of resilience; rather, it is considered typical wear.
• Items used for purposes other than domestic use.
• Defects that arise during packing, unpacking, transit, or assembly if you chose to pick up the goods.
• Damage recorded more than thirty (30) days after the incident.
In terms of duration, coverage, and exclusions, mattress warranties might vary. Please visit us at www.theroomplace.com to start a quick and simple service request.
Customers’ Rights Under Room Place Warranty
You have rights under the law that are in addition to those provided by this warranty and that may differ from state to state.
After The Room Place guarantee period has passed, our Customer Care Center will help you arrange service if the item you bought is covered by a manufacturer’s warranty. The labor is not covered by the manufacturer’s warranty. Any related service call fees, labor charges, and transportation expenses are your responsibility. Any manufacturer-provided warranty must be obtained directly from the manufacturer and not from The Room Place. Any legal action must be filed in Illinois. You always give up the chance to bring claims As a group or as a representative.
In Conclusion
Now we’ve learnt about ‘Room Place Furniture Warranty’, Room Place has warranty packages for all its products but each of them has its exclusions and limitations which have been listed above.
Frequently Asked Questions
- Question 1 If my product is damaged, can I still claim a warranty on it?
No. Product damage if you requested box delivery or where you picked up the product in a box is not allowed in the warranty.
- Question 2 What do I need to bring along to claim my warranty at The Room Place?
You will need your receipt and the item.
