Product Warranty is the written promise of a product from the company to its original retailers that if a defect emerges in the product in the time described by the company, they will repair or provide different services according to the warranty policy. Here we will see about Zucora Furniture Warranty
Zucora is a company that provides services for the coverage of furniture or products. Zucora’s warranty provides a protection plan for furniture for its customers. They provide a five-year protection plan according to the plan you have bought from the company, and the plan name will be mentioned in the receipt. Based on that, they will offer many services to their customers. Their protection plans are for the real owner of the products. The Zucora furniture warranty is a home warranty, where they provide the plan for the protection of the goods with its exclusions and the services that are provided by Zucora. The Zucora furniture warranty is based on a 5-year program where they repair and return the different materials and assure the customer of its services.
The Zucora furniture warranty and their plans for the furniture are mentioned in this article.
Zucora Furniture Warranty
Zucora Company has been serving the market for more than 40 years. The headquarters of Zucora Company is located in London, Ontario. They are the most renowned company for their Promising services and furniture plans. They help families manage the outdated settings in their homes with budget-secure and comfortable plans. Zucora furniture warranty includes five years. During this time, they offer service plans for the owner of furniture. Their warranty starts from the day of delivery of the product to the customer’s address. Their protection plans are provided according to the services and the plan acquired by the customer that is mentioned on their receipt. Zucora mentioned their services that are included with plans and that the services are not engaged by them. The services that are provided by Zucora are mentioned below;
Services for the upholstered furnishing Product
The Zucora Company warranty plan provides services for the coverings of upholstered furniture in accidentally damaged fabric, or other many kinds of leather, or coverings of furnishing products. These products are affected by the stains of foods, liquids, and animals, and also, human mistreatment sometimes causes damage to these upholstered materials these matters Zucora provides its customer’s services. The services provided by Zucora in the furnishing protection plan are mentioned below;
- Zucora gives stain removal or repair counsel free of charge by approaching them online on their website or contact number.
- They provide different solutions for removing these stains for their customers. When the product is damaged or gets spots, Zucora provides the cleaning services by sending a professional stain cleaner to your delivery address and providing the services with little charges, saving customers from paying a heavy charge for the services of a stain cleaner.
- To get the service plan for stains or damage, the owner of the product needs to inform Zucora in 14 days after being damaged or spotted. Then Zucora will provide the services related to the plan.
- If the product is not cleaned properly or the labor fails to remove the dirt from the product, then Zucora will provide an exchange of the object or part of the product.
- If the products need repair services at a different location, like if the area is congested or the cleaning process is harsh, the product will be processed outside or away from the customer’s address, and after the cleaning process ends, they will deliver the products back to the address.
Products are mentioned in the protection plan of Zucora
They provide a furnishing protection plan in which they have includes the products covered under their services in the warranty plan. The included products are the following;
- Bedroom furniture.
- Upholstered furniture.
- Sofa Chairs (side chairs, loveseats)
- Dining sets.
- Tables
- Sofa beds
- Mattresses.
- Electrical.
- Benches.
Exclusions of Zucora Services from the Warranty plan
They have defined the circumstances under which they do not provide the services. The statements are prescribed below;
- Damaged in natural disasters or other issues like war.
- If the product is used for commercial or rental purposes, and abnormally used products are without care and maintenance.
- Natural changes occur in the product like leather wrinkles or other atmospheric issues arise in the product.
- The Damaged due to shifting the product or damage caused by animals.
- Other permanent stains or color fading of the product are not part of the services,
Exchange policy of Zucora
Zucora provides product replacement under certain conditions. The restore is for a limited time and for products that are accidentally damaged, so for these types of products, they provide a trade-off of the product if a similar product is available in stock or with similar or approximate products of the same price. To return the products to Zucora, the customer must bring the receipt to get the service. The damaged product must be delivered back to the retailer in 30 days after the restore request is approved by Zucora. After the period, extra charges will be asked to be paid by the customer.
Conclusion
The mentioned services of Zucora are their warranty plans for its customers. Zucora is promising to stick to its warranty plans and maintain the trade of customers’ relaxation by providing home warranty services on a low budget.
FAQs
Do they pay for their services?
Yes, the customer needs to pay a little charge for the services.
Can I fix my product with another technician?
No, they do not allow this. Zucora will provide the services and labor for repairing or cleaning the product.
