HomeStretch furniture has been manufacturing and distributing quality home furnishings for over 30 years to deliver best customer service by maintaining reasonable prices and quality of its products. Only approved shops can purchase upholstered reclining furniture from HomeStretch for reselling them to the public. Employees working for the company focus on providing quality products to their customers. Homestretch furniture guarantees outstanding warranty service on their products. HomeStretch furniture warranty details are discussed in this article.
Limited warranty only applies to HomeStretch furniture intended for regular home and office use and is only suitable for the original retail purchaser of the product. Defects or damages caused by sheer neglecting of the product in use, misuse, illegal repairing as well as pet damage, etc. do not come under the limited warranty. The company provides a limited lifetime warranty which starts immediately after purchase on every lie back mechanism in addition to a one-year and three years warranty on the frames, power-recline motors, and lift chair motors, respectively.
HomeStretch Furniture Warranty Service
Minor details of HomeStretch Furniture warranty service are mentioned below:
- Frame, cover, seat poly, springs, and related labor costs are covered by a one-year warranty from the date of purchase.
- Lift chair motors, power headrests, and lumbar motors become covered by a three-year warranty from the purchase date.
- All lie down mechanisms come under a limited lifetime warranty which applies from the purchasing date (manual, power, and lift).
- Misuse and normal wear are not covered by warranties.
Limitation in Warranty
- Limited Warranty
Only HomeStretch furniture intended for regular family and home office use is covered by a limited warranty, which is valid for the product’s original retailers. Commercially installed or rental basis installations of the furniture are not covered in the limited warranty.
- Incidental loss
HomeStretch isn’t always accountable and could no longer be chargeable for consequential loss aside from the fixtures themselves, which occur due to problems inside the fixtures. Some states now no longer allow exclusions or barriers of incidental and consequential damages. Hence, this trouble and exclusion most effectively apply in the states wherein such situations and obstacles are allowed.
- Limited Warranty Exclusions
Defects that are coming due to due to negligence, exposure to severe heat or cold, misuse, alterations, unauthorized repairs, or accidents like burns, wounds, scrapes, indentations, tears, scuffs, etc., have no coverage in the limited warranty. The limited warranty does not cover changes brought by ordinary wear and tear. The limited warranty does not cover harm brought on by the abrasives, use of detergents, or other cleaning agents.
- Implied warranties of merchantability
HomeStretch does not give an implied warranty of merchantability or fitness. Implied warranties are rejected by HomeStretch. Some states disallow limitations imposed on warranties length, so this warranty’s time limitation may or may not apply in different states.
HomeStretch’s limited warranty is not transferable to a third party from the original retail buyers.
- Defects in workmanship or materials
HomeStretch’s compulsion to repair and replace under this warranty is at HomeStretch’s discretion. Parts determined to be defective in workmanship or materials after inspection and endorsed by HomeStretch or designated agents of HomeStretch fall under this limited warranty. The shipping and packing cost of the furniture is not part of limited warranty.
How to Present Warranty Claims
Firstly the name of the supplier, with whom the transaction was finalized, should be mentioned in the warranty claim.
After presenting the claim to HomeStretch, its special agent will be supplied with the model, identification records, and fabric for the unique furnishings placed at the product tags connected to the framework of the furnishings.
Warranty maintenance may be done by replacing the faulty parts, returning the furnishings product for a credit, or changing the furnishings product completely. Any warranty will process through HomeStretch or its special consultant at the time of the claim.
Conclusion
The Homestretch Furniture Warranty is a great way to protect your furniture investment. The company is offering a warranty for all the furniture sold in their store. This warranty is valid for one year from purchasing date as well as it covers all damages to the furniture while in use. Although one year warranty seems less in number, this is an encouraging fact for the customers that Homestretch Furniture Warranty covers all damages other than those caused by neglect, accidents, abuse, or misusage.
FAQ’s
What is the warranty period of HomeStretch Furniture?
The warranty period of HomeStretch Furniture is one year. This warranty applies to every product which company makes.
When is the warranty not applicable on HomeStretch Furniture products?
A warranty period of one year is not applicable if the damage occurred because of mishandling or misusage of the product.
How to claim a warranty from HomeStretch Furniture?
Warranty on all products can be claimed by contacting the company through e-mail or landline numbers mentioned on their website. You can visit the contact us page on the website for further details.
