A clothing company from Conshohocken, Pennsylvania, the United States of America. They sell Clothing from Prom Gowns, Wedding Dresses to other formal wear. It is the largest Bridal clothing store chain in the US. Operating in 3 countries namely the USA, Canada, and the United Kingdom. And have approximately 300 stores. So, If you have attended any wedding or it has been your wedding. Then you must have browsed David’s bridal for once and bought the clothing from them. Also, you may want to know about its return policy to further assure you’re right. See David’s bridal return policy.
David’s bridal return policy
Is your query about whether they take returns or not?
Then I would tell you that they take returns, and there is a process for it to be followed. Let us see the conditions and procedure to return the item.
What items cannot be returned?
Let’s just first see the items or categories which you cannot return them.
- Personalized clothing
- Dyed Clothing
- Perishable items
- Swimsuits
- Personal care products
- Face mask
- Sale of Products including clothing by Veri Wang’s All white.
Which conditions are a must to return the item?
If the product you bought is not from the above list, then some important conditions are to be fulfilled to return the clothing. So, the product should be:
- Unused
- Unwashed
- Unworn
- Unaltered
- Undamaged
- Clean
- Free of hair
- Free of lint
- Attached with tags
- Must be packed as it was originally packed.
If Purchase made from Store
For Returns
- You must have a valid bill, or invoice, or any valid receipt to return any product.
- The product should be returned within 7 days from the original date of purchase to avail of the refund.
- The USA and Canada locations are eligible for the return procedure.
- If you bought the product for more than $50 with cash or debit cards other than Master or Visa card, then a refund will be issued to you via mailed check and that too within 21 days.
For Exchange
- You must have a valid bill, or invoice, or any valid receipt to return any product.
- The product must be exchanged within 60 days from the original date of purchase.
- The USA and Canada locations are eligible for the exchange procedure.
- If you buy the product in exchange and if its value is greater than the product’s value. Then the remaining difference in amount must be paid by the customer buying the exchange item.
- And if the value of an exchanged product is less than the value of the original purchase then the remaining amount will be credited in the in-store credit amount of the customer’s account.
If a purchase made from Online Store
If you bought the product from the davidsbridal.com website. And wanted to return or exchange the product, then follow these checkups.
For Returns
- The product must be returned within 7 days from the date you received the merchandise to avail of the refund.
- You may either return it by mail. And a charge of $12.5 as prepaid shipping charges will be deducted from the value of the return.
- If you do not want to pay the prepaid shipping charge or prepaid shipping label, then you can return the product via your choice of courier.
- You can also return it directly to physical stores in the USA. But the condition is that it should be returned to the same country in which the original purchase was made. Also, it must be returned within 7 days from the date you received the merchandise.
For Exchange
- The product must be exchanged within 60 days from the date you received the merchandise.
- Any store in the USA is eligible for the exchange procedure.
- The procedure first starts with the return of the product and then placing a New order with a value equal to or greater than the original order.
If a purchase made by Finance with Affirm
Financing a product simply means buying the product on loan. Which means there will be an interest that will accrue to it. So there will be some interest that would be due to Davidsbridal.com. So if you return the product then the interest would not be rebated in any condition. That means you will be refunded with the amount deducted after with the interest rate accrued on the financed money.
How to Return Product of Online purchase via Mail?
There are 3 simple steps for it.
- Get your RMA
- Go to their “Track Order” or “Order Status” page. Enter Your email and order number at theirs.
- After clicking Order, Click Initiate Return [RMA].
- Your RMA will be generated which should be valid only for 7 days. So you must assure that the returned product must be returned within a 7 days time period.
- Pack the Item: With attached Prepaid Return label.
- Courier the package via any UPS authorized locations.
Refund Process
They will inspect the item and thereafter process the return and initiate the refund within 14 days.
For further help, You can contact them.
You can Text “HELLO” to 38201. Also, you can call them at 1844-400-3222.
Conclusion
Thus, we learnt David’s bridal return policy. David’s Bridal has a large variety of Bridal wear. It’s easy to buy from them. However, if someone finds their clothing not suitable for them or if they want to return the product for any reason. Then they easily return the item to them. A few exceptions in the Return policy would be, it should not be a Personalized one, also it must be clean and unused. You can text them “HELLO” to 38201 to know further.
