Have you ever felt like buying dresses or any other product from YesStyle which caught your eye? But, sometimes you doubt buying expensive things from brands you have never tried before, right? Well, if that is your case with YesStyle, then this article will surely be a great help for you. Since, in this article, you will learn the return policy of YesStyle. So that you can be fearless about trying those beautiful products with a thought in the back of your mind that you can always return it if it turns out to be unsatisfactory.
But, before moving further with the details in the article, let us first go through a quick review on YesStyle.
YesStyle is a fashion and beauty online retail store. The website YesStyle was launched in 2006 by its founder Joshua k. Lau. The company is owned by yesasia.com. It operates in around 200 countries around the globe including the UK, USA, Australia. YesStyle is a Hong Kong-based company offering styles and brands from the whole of Asia.
YesStyle Return Policy
You can return any products from YesStyle within 14 days of purchasing.
In case the item that you wish to replace is out of stock, your amount will be refunded.
You must send the item back to YesStyle at the provided address within 30 days of issuing the return.
You should return the item in its original packaging along with its original payment receipt.
You’ll be shipped the replaced item through standard shipping.
Items that you bought from the “Final clearance” or the “Buy 1 get 1 free” section, will not be eligible for returns.
If the item is lost while returning it, YesStyle will not be responsible for that.
If you get allergies to some product like skincare, that will not be considered to return.
YesStyle will cover the shipping cost for returning defective products. They’ll replace the defective item instead of processing the refund.
For size exchange returns, as a customer, you will be responsible for the cost of shipping.
To process size exchange, the items must be unused. Otherwise, YesStyle has the complete right to reject your exchange request.
In case of jewelry defects or damage, you can file an exchange within 180 days. It is not applicable for silver 925 and silverware products. If the jewelry items need repairing, you can expect a 4-5 week repair period.
Things you need to have ready for returning the products in YesStyle
Order number and YesStyle catalog number of the product you want to return.
Name of the product.
Your reason for returning the product (you can choose the reason from the options provided to you)
Size of the item that you want in exchange for the product (only if it is applicable)
How to return products on YesStyle?
You have two options through which you can return items to YesStyle. Both ways are mentioned below. So take a look at the steps and figure out for yourself which one to go for.
- By contacting the customer service department.
Once you contact them, they’ll ask you for the details of your products. Simply, follow the instructions given by them to process the return successfully.
- By signing in your account
First, you need to go to the website and log in to your account. Then look for the product you wish to return in your orders section. Below the details of the product, you’ll find an option to return it as “start a return.” Click on that option which will take you to another window where you’ll have to fill in some details they have asked for related to the product. Once all is done, you can click on the confirm option to successfully file a request.
Lastly, you need to ship the product from the nearest post office for which you’ll have to pay on your own. Once you send the item, it’ll probably take 4 to 5 days for you to receive it.
YesStyle’s return policy is quite straightforward. There are two ways to process the return. The first is by contacting the customer service department and, another one is by logging in to your account. YesStyle doesn’t pay for the shipping cost of returns or exchanges except if the item is defective. The return policy is only applicable for the items eligible for it. YesStyle has the complete authority to reject the return in case of clearly used products. All the other details are mentioned in the article above.
Frequently Asked Questions
- What items are not eligible for a return, refund, or exchange?
Innerwear, swimwear, bodysuits, playsuits, shapewear, fine jewelry, costumes for parties, earrings, wigs, and hairpieces except if they are defective. Opened beauty products, personal hygiene, grooming, lifestyle, and home goods.
- In what form will you get your refund?
You’ll get your refunds in the form of YesStyle credits.