Are you excited to read the topic Dillard’s Jewelry Return Policy
Dillard’s is an American upscale department store. It is rated one of the largest fashion retailer stores in the United States. The store stocks a variety of products, ranging from designer clothing brands, shoes, to beauty products and home accessories.
The store doesn’t only pride itself on being one of the higher-rated department stores in the country, but also for their excellent customer service and value offered to their customers. In the department store industry, one of the most frequently asked questions about a brand is information on their return and exchange policies on jewelry.
Let’s have a look at what I found out about Dillard’s jewelry return policy.
Dillard’s jewelry returns policy states that an item must be returned within 30 after purchase. Returns can be done in-store and through the mail. Returns in-store are free. However, returns via mail require you to fit the shipping bill.
There is more to their return policy but before diving into that, let’s have a look at the store and then a more detailed account of their return and exchange policy.
Dillard’s, All There is To Know About The Store
Dillard’s was founded in 1938 by William T. Dillard. The first store was opened in Nashville, Arkansas. The company’s headquarters is also situated in Arkansas.
In the year 1969, Dillard’s became a publicly-traded company. Between the years 1970 to 1979, the store began rapidly expanding throughout the United States.
Currently, there are over 290 Dillard’s stores across 29 states of America.
All There Is to Know About Dillard’s Return Policy
For a return, you will have to bring the item in within 30 days after the date of purchase. Along with this, any items that came were included with the piece of jewelry must also be brought in. These include accessories, tags, or certificates.
Most importantly, the piece of jewelry will be eligible for a return if you have proof of payment or the original receipt with you.
If the piece of jewelry is no longer in good condition and shows signs of being worn or altered in any way, the item will no longer be eligible for a return. The only used item eligible for return will be if the item was defective.
If the item is eligible for a return, you will be refunded with the same method you used to make payment for the purchase. So, if you used your credit card, the refund will be credited to your card.
If you do not want a cash refund, you could select to have a merchandise credit refund option instead.
Dillard’s Exchange Policy
If you prefer to have an exchange done instead of a refund, you should bring the item in and the original proof of payment or receipt.
Once the return is processed, you will be refunded the full amount of the product and then you will have to make another payment for the new item.
Returning an online purchase via mail
Dillard’s offers the option of processing a return to them through the mail. However, this form of return will cost you since you will be responsible for paying the shipping fee.
Firstly, it’s important to note that you can only return an item within 30 days after the purchase date. The item to be returned, the original packaging, and any accessories, tags, certificates, or care instruction manuals that came with the jewelry must also be included in the return package.
When mailing the item, the first step to take will be to request a return label from Dillard’s. This label should be printed and attached to the package before mailing it.
Thereafter, you should ensure that there is a tracking number on the package. This is for safety reasons since items can get lost in the mail. Again, remember that you will be responsible for the shipping fees.
When the item is received by Dillard’s, the processing period will be under 14 working days. You will be refunded via the same method you used to make payment for the purchase of the Jewelry.
Conclusion
Dillard’s jewelry returns policy states that an item must be returned within 30 days from the date of purchase.
The period is the same for jewelry bought online or in-store. For the item to be eligible for a return, it must be in an unused, new-like condition. However, if an item has been used but was defective, it will be eligible for a return.
You can return store-bought items at your nearest Dillard’s department store. If you have the original receipt and the item in new-like condition, your return will be processed within 14 days, and you will be refunded.
For items that were purchased online, you can have the item returned by mail. For this process, you will be responsible for the shipping fee. Contact Dillard’s customer care and report that you wish to return an item, follow the steps they provide, print the return label, and then mail the necessary items to Dillard’s. Once the return is processed, you will be refunded.
