Jumeirah Loyalty Program

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Jumeirah Hotels and Resorts offer multiple services and exclusive benefits for a great customer experience. For customers to stay longer and enjoy the best of the offers available, they have set a loyalty program to accommodate everyone’s wants and needs.

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Jumeirah Loyalty Program

Jumeirah One is the name of their membership service. As a member, you collect points and exchange them for exclusive rewards and offers. There is so much more to Jumeirah One than just points, which you are about to find out by reading further.

What to Expect as a Jumeirah One Member?

The membership has three tiers: Silver, Gold, and Platinum. Each membership tier requires a specific number of points to earn to upgrade to that tier. Once you are a member, you earn points until you reach that target. 

Alongside, you get to enjoy other exclusive benefits. It includes complimentary services like Wi-Fi, breakfast, etc., and some dining and entertainment benefits. You can exchange points in the rewards store to buy gifts and presents for yourself and others.

You can also get offers of up to 20% off on your stay at any Jumeirah branch you visit. You will get notified of all the exclusive offers available by keeping you up to date. 

So, the question arises: how to get these points? Here is how you can redeem points and then exchange them. 

How to Earn Jumeirah One Points?

your purchases need to be eligible to get these points. Here is what is a part of the eligible spend,

  •  Eligible room rates
  • Food and beverage charges
  • Spa treatments at selected locations
  • Retail purchases
  • Wild Wadi Waterpark entrance fees.

After becoming a member, you will earn two Jumeirah One points for every $1 spent across any Jumeirah Hotel branch. You can also purchase one of their exclusive offers, which comes with some bonus points. 

Depending on your tier status, you can get up to 25%, 50%, or 100% additional bonus points. 

How to Use Jumeirah One Points?

To use these points, you are going to redeem them first. You can do this through;

  • Jumeirah One website,
  • Jumeirah app,
  • contacting their contact center through email,
  • check-out at one of their resorts or, 
  • paying the bill at one of their restaurants.

A point to notice is that once you upgrade your tier status, the points will reset to zero, and you have to spend again to gain more points. 

You can redeem points at any point in your stay. However, you need to redeem points in advance for the Stay Reward, which is you get an overnight hotel stay.

Now that you have redeemed your points, here is what you can get with them.

What Can You Get Using Jumeirah One Points?

You can make your trip exciting and fun by using these points. After redeeming, you can,

  • get rewards,
  • used as payment against services
  • get merchandise in the rewards store.

Here is a list of things to do with the points:

  1. Get an overnight stay at a hotel.
  2. Spend on dining and spa services.
  3. Get discounts and offers on Wild Wadi Waterpark entrance fees and beach access.
  4. Get an e-voucher through the Jumeirah website.
  5. Get rewards and gift them to someone else.

What More a Jumeirah One Member Can Do?

As mentioned before, along with the points, you receive certain benefits and savings depending on your tier status. However, the benefits may vary depending on what hotel it is. 

Here are the tiers and the benefits you receive for each status. Each tier status has points mentioned that are required to upgrade to that status.

Member

  • Collect 2 points on every $1 spent.
  • Complimentary Wi-Fi and a night stay
  • 10% savings on spa services and Wild Wadi Waterpark entrance.

Silver – 5,000 points

  • Collect 25% bonus points on every $1 spent
  • Late check-out until 2 pm 
  • Complimentary Wi-Fi and Breakfast
  • 10% savings in restaurants
  • 10% savings on spa services and Wild Wadi Waterpark entrance.

Gold – 30,000 points

  • Collect 50% Bonus Points on every $1 spent
  • Late check-out until 4 pm
  • 5th Reward Night
  • Silver membership for your companion
  • Complimentary Wi-Fi and Breakfast
  • free minibar
  • Pressing services – 2 items per stay
  • One-way Airport transfer
  • 10% savings in restaurants
  • Restaurant reservations
  • Chef’s welcome
  • 20% savings on spa services and 35% on Wild Wadi Waterpark entrance.

Platinum – 90,000 points

  • Collect 100% bonus points on every $1 spent
  • 5th Reward Night
  • Gold membership for companion
  • Photo experience on a helipad
  • Meeting the chef
  • Late check-out until 4 pm
  • Complimentary Wi-Fi, breakfast, daily minibar, and pressing
  • Unique welcome amenity
  • Two-Way airport transfer
  • Check-in at 9 am
  • Preferred room selection
  • In-room check-in
  • 15% savings in restaurants
  • Complimentary dining for kids
  • Table choice
  • Restaurant reservations
  • 20% savings on spa services and 35% on Wild Wadi Waterpark entrance.

FAQs

Q. Do you get to keep the remaining points after upgrading to another tier status?

A. Unfortunately, no. Once you upgrade to another tier, all the points reset to zero.

Q. Does the membership expire?

A. No. After acquiring the membership, you get a complimentary lifetime membership.  

Jumeirah Loyalty Program

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