Are you excited to read the topic Lauren B Jewelry Return Policy
Finding the perfect engagement ring is a hard yet exciting task. There might be many places where to look for it, but only one is right for you or your partner. A lot of people easily avoid this exhausting hunt by relying on Lauren B Jewelry’s one-on-one assistance and custom designing. If you are also interested in this brand but can’t make up your mind until you’re fully aware of its procedure regarding the return policy, let me give you a hand through the process.
Although Lauren B Jewelry is confident about how much you are going to love your purchase, standard items may be returned within the first 10 days after purchase or delivery. The best thing is that the brand will notify beforehand you if your items apply for a return.
What Are Standard Items at Lauren B Jewelry?
In case you are wondering what does the brand means by saying that only standard items apply for a return: the term “standard” refers to all items that are usually kept in stock. Examples of these items are rings or jewelry displayed at the physical store in showcases, but they also can be items available for immediate sale online. Actually, Lauren B Jewelry has an unrivaled selection of in-stock items, from engagement rings and wedding bands to lose diamonds and gemstones of the best quality.
The Return Process for Standard Items
First of all, refundable items that want to be returned are supposed to be in their original condition. Any signs of wear or damage can affect the reimbursement decision.
In order to return an item, you must:
- Get a return authorization number from a representative at Lauren B Jewelry.
- Ship back the item with the return authorization number provided to you (without it the package will be sent back).
- Be sure to include the item in the return package along with everything it came with, such as its packaging and the special documents Lauren B sent with it.
- Have the item fully insured for the purchase price at your local post office or carrier.
- Ship the package to Lauren B Jewelry’s address (no shipping fees are will be covered by the company), which is:
44 East 46th Street
New York, NY 10017
- For security, remember to NOT write the word “jewelry” anywhere on the outside of the package.
- After receiving the item returned, it will be inspected by the quality assurance department at the store.
- If the item is verified, your refund will be made in up to five business days.
About Altered Items
Altered items do not apply for a return at Lauren B Jewelry. All items that went through custom sizing, engraving, or rhodium polishing are considered altered. Also, special orders do not apply for a return; this includes all custom-made items, EXCEPT, that alterations are desired to be made based on discrepancies between the custom design and the resulting item.
Alteration Process for Custom-Made Items
Attain to the process described above for the return of standard items, but please note that the item must be returned within the first 60 days after purchase to waive correctional fees. After this time, any item received might incur additional fees depending on the evaluation made by the customer service and/or management department. Also, you have to be sure that the desired alterations do not go against the manufacturing warranty nor affect the integral structure of the item.
Lauren B Jewelry Manufacturing Warranty
Each item comes with an individual warranty card from the company that includes the Lauren B master jeweler’s evaluation of the specific item. This evaluation takes into account the manufacturing flaws that may materialize within the few first months to a year, such as loss of paving, minor prong adjustments, and flaws in the metal.
The warranty does not include damage produced by wear, accidental breakage, loss, theft, or any other damage not specified by the warranty card.
The Importance of Proper Care
As you have read, the responsibility that comes from acquiring a jewelry piece as exquisite as Lauren B Jewelry promises to be is huge. Keep in mind that choosing the perfect ring or item is not the end of the journey but the beginning of continuous care that will reinforce the feelings and effort you put into finding it. Lauren B Jewelry is compromised to help you materialize those feelings into something worthy of your protection, which is also why you are encouraged to get personal insurance for your purchased items.
Conclusion
Choosing Lauren B Jewelry to find or create the perfect jewelry piece you have been looking for does not sound as risky as it sounded before, right? After all, the brand considerate how much you care about your purchase and, even if it’s a standard or custom-made item, provides you with reasonable options to return it or alternate it.
Frequently Asked Questions
Besides New York, where else can I find a Lauren B Jewelry shop?
The brand only has a physical store in New York, but you can still get personal assistance after deciding to start the design process with the brand online.
Does the warranty keep applying if an item has been altered by another jeweler?
No, if an item is altered by a third party, the warranty is voided.
