Introduction 

Who does not love Disney? All their clothes, jewelry, and stories are fascinating and magical. And all of us want to enjoy that magical part of our life. But what if that particular piece of magic was not for us? What if the jewelry we bought is not up to our satisfaction, and we somehow regret the purchase. The first question in mind would be, can we return it? Let us discuss all the Disney Enchanted Jewelry Return Policy and much more. 

What is the Disney Enchanted Jewelry Return Policy?

If a consumer bought a product from the Disney enchanted fine line and is not up to their mark or is not what they ordered or no longer have the desire for the same or even if it was a drunken mistake; they are allowed to return the same within 30 days of the purchase. The return would be processed in 14 days from receiving the item. The customer can expect their refund in the same mode of the transaction the product was bought to. The received product should be in its original condition to process through the return, and no custom-made or engraved items can be returned. 

What items could be returned as per the Disney Enchanted Jewelry return policy?

All the products from the Disney enchanted are available for return, as long as they are not worn and are in original condition on how they were bought. For example, if a customer bought a Disney enchanted jewelry piece from my Disney experience, they could not return a product of more than $150. 

The customer can, however, unfortunately not refund any custom-bought product or any product with personalized engraving.

How to return the product as per the policy?

To return a product bought from the Disney Enchanted’,

• Step 1 – Make sure you have the receipt of the item purchased.
• Step 2 – The jewelry bought should not be older than 30 days. As per the store’s policy, all the products after 30 days of purchase are considered finalized.  
• Step 3 – If they have bought the product from the store, the customer can walk into the store, show the receipt, and request a return.
• Step 4 – If the product is per the guidelines, the customer can expect a return in the payment made.

 If a product is bought online, the customer can only avail of the return policy online. In such cases, they should reach out to the customer service number provided on the official website. https://www.enchantedfinejewelry.com/pages/shipping-returns. The customer would receive further instructions on the return process, like the return address to ship the product and a return authorization number. The return would be processed within 14 days of products being received, provided the product is of the same quality as the time of purchase. The return would be in the same form as the payment was made.

What items are non-refundable?

The list of items can not be returned as per the Disney Enchanted return policy

• Any item which has been worn or used by the customer
• Any custom made product
• Any product with personalized engraving
• Any product from 30 days of its purchase
• Any item which is broken 
• Any items replaced with real ones from lookalikes.

Conclusion

The Disney Enchanted Jewelry is a jewelry store with jewelers based on the ornaments worn by Disney characters. The products are all real gold, diamond, silver, platinum, or gemstone and are inspired by the magical moments of Disney. If a customer does not like the purchase, they are more than welcome to avail the store’s return policy within 30 days of the purchase. The product should be in its original condition, not custom-made, or have any personalized engraving. The purchase would be formulated within 14 days of the item to be returned received by the store. A customer who has bought the product online can only return the same online. The customers can contact the company through either email or a phone call.  

FAQs

• What is Disney’s enchanted fine line?

Ans. The Disney Enchanted Fine Line is a jewelry store owned by Renaissance Global, an official licensee of Disney Consumer Products. The store contains an assortment of gold, silver, platinum, diamond, and gemstone jewelry. All the designs present in the store have been inspired from either a Disney show or movie and have been finely crafted to the best of man’s ability to provide you with an essence of Disney’s magical being.

• Does Disney own the enchanted fine line?

Ans. In practicality, the store is not owned by Disney but instead has an official license from Disney to sell its merchandise: jewelry.

• How long does the return process take?

Ans. Once the item is received, it would take a maximum of 14 days to process the return if you are a direct customer, and merchandise credits will be issued in 3 days from the system after the return request has been received.

• How to schedule the return?

Ans. The store had provided the customer with a service number to schedule the return. The number is – (929) 552-3335, or the customer can mail in the – enchantedfinejewelry@renaissanceglobal.com. Please note the response in the mail can be delayed and for quick action prefer a call.

• What is the return address?

Ans. The store’s return address has been provided on its official page.