About us
Vision works is an American-based company that manages 711 optical retail stores in the states of the U.S. and some districts of Columbia. This store sells frames, sunglasses, lenses, and accessories. This company also offers contact lens dispensing.
Return policy
If you purchased any frames or sunglasses from the store and you don’t think they fit you and are not suitable for your face and you wish to return them in the store, then you need to know everything about the vision works returns policy so you don’t face any difficulty in returning your product. If you’re willing to return the product the company will offer you two options:
- Replacement of the product
- Refund your money
- You can either replace your product with another suitable or desired frame, sunglasses, etc. for the equal or lower prices of the original glasses that you have chosen.
- The Vision works return policy also provides you with a 30-day money-back guarantee if you are not satisfied with your purchase. If you have purchased the product from the store or line you can easily return it and get a refund.
ITEMS THAT YOU CAN RETURN TO VISION WORKS
Only that item will be accepted by the company that is damaged or broken and the product should carry the tag of the company by the customer. The product should be in its original form and there should be no sign of using or wearing the product to be returned to the company.
Return item to the Vision works
There is no specification on how to return the product that you are not satisfied with but you can contact through PHONE, WEBSITE, AND IN-PERSON to return the product and inquire about it.
- If you want to return the product and enquire about it over the phone. You have to follow these steps:
- Call 18007847274
- Ask the agent to tell you about the return process.
- Follow the further instructions and you can return the product.
When you want to return the product in person:
This is the easiest way to return the product. If you wish to return any of your products head to the nearest store of Vision works and ask any of the staff members that you want to return the product.
You can also fill a return request to do not pay. Here is the thing you have to follow for filing the return request:
Since the return policy of the vision work is insufficient, you might need an alternative to return the product to the store, and filing the return request is the easiest way to return the product.
All you have to do is provide details about your purchase and the company will immediately send a return request.
Discounted items are final and cannot be exchanged or returned to the company.
Here is what you need to do:
- Signup for do not pay.
- Open the “return my purchase” product.
- Provide the details of your purchase and attach photos if you have any to get a clear idea.
- Submit it.
When you are done with the above process the app will send the company request letter right away and give the deadline to the company in which the company has to process the request letter of the product and provide you with a free return label.
REFUND DURATION:
The return policy of vision works states that the refund will be provided to you in 30 days. Time can vary depending on the type of refund.
Do not pay the app to get a refund in five minutes:
If you are exhausted from filling a request letter to the company for return, then you can use this app to get a refund easily. You don’t have to stand in a queue for hours to fill out the request letter or to wait on the phone.
This is what you need to do:
- Log in to donotpay app.
- Go to the chargeback instantly option and click on it.
- Proves details about your purchase.
- Submit the request.
What to do if return/refund gets rejected
If your return or refund request gets rejected by the vision works, then the do not pay app provides you with the option to sue them for donotpay’s help. If you feel that your right has been violated and you need to take action, a robot lawyer will help you to take the company to court.
You need to follow the given steps:
- Collect and fill out the required paperwork.
- File the papers to the court.
- Create a script. It will help in the court hearing.
Also, follow the given steps:
- Sign in to the app.
- Go to the sue now product.
- Enter the amount that the company owes you.
- Select demand letter or court filing forms.
- Submit it.
Conclusion:
Vision work return policy provides you with a 30-day money-back guarantee if you are not satisfied with your purchase. If you have purchased the product from the store or line you can easily return it and get a refund.
Grammarly screenshot: