About Gorjana Jewelry
Gorjana is a jewellery brand specialising in everyday jewellery. The brand is very well known and rapidly sprouting. It is famous for its affordable price as well as ITS HIGH value. The Gorjana JEWELERY is not 100℅ pure gold, but gold plated metal. This helps to bring PRICES down at a more affordable level. Gorjana is AN extremely popular jewelery women jewelry brand due to ITS friendly and generous background. Let’s know about Gorjana Jewelry return policy.
Types of gorjana jewelry
Gorjana is a famous brand, it deals in all kinds of everyday jewelry for women. Once you buy a jewelry you will surely love the quality and service. But if not, then you are competent to return it. So let’s have an idea about the return policy of Gorjana jewelry.
What is Gorjana jewelry return policy?
Gorjana accepts returns on all unworn jewelry within 30 days. But there are exceptions on certain items. The return policy is simple. You just need to follow a several steps.
- First, go on the official website of Gorjana.
- Go to the return page, and enter your registered mail id (that you entered for buying the product)
- Then select the item/items which you want to return or exchange.
- Confirm that it is the same product you bought earlier confirmed, then you will receive a mail with step by instructions and a free pre-paid shipping label after the completion of this process, you will get a mail about the details of the refund.
After the refund confirmation mail, send the item off whenever you can.
- Returns are accepted only within 30 days of receipt.
- Return property should be of the same quality as it was earlier at the time of purchase.
- It should be unworn, unbroken, seal packed, with original labels and packaging.
- Sale and final sale items cannot be returned or exchanged.
- Exchange of products is available only within 10 days of purchase.
- Refunds will be credited to the original form of payments.
Non-returnable items: clearance items, sale items, final sale items, engraved items are not eligible for return.
What information does Gorjana ask for while returning an item?
For returning a product, the customer needs to provide a personal email address, location, phone number, order information such as the date of purchase, product description, rate of the product, etc. You will have to provide the payment information(eg. google pay, credit card, Amazon pay, Pay pal, After pay ) that you used while purchasing the item.
Gorjana offers free criterion shipping on all orders within the U. S. and Puerto Rico. All the packages are shipped via USPS flat rate mail until the customer chooses another method of shipment.
All the expedited payments placed on Mondays to Saturdays before 2 pm are delivered on the exact day. The orders placed after 2 pm are delivered the day after. Orders placed on Sundays is delivered on Monday. Most of the orders are delivered within 24 hours. While some may take 1-3 working days to process before shipment.
Refund for purchased items :
- All the refunds are processed back to the original payment method that the customer provides during the booking.
- For pay/cash on delivery orders, the reimbursement will be done after the customer contributes bank details.
- A refund is made, when the parcel reaches the office of Gorjana, after testing all mandatory quality checks.
- Refunds are processed only for the amount paid by the client.
Does Gorjana deliver internationally too?
Gorjana may not contribute to international shipping all over the globe. While Gorjana does offer to ship in many countries worldwide.
The shipments sent by UPS can be tracked out by visiting UPS official website, by tracking number that is sent via email, after the confirmation of the order. All the International shipments can be tracked by visiting ppxtrack’s official website.
Ship to India :
Few things to know about the shipment –
- Prices and payments are shown in INR on the website.
- Shipments is based on the item that a customer purchases, methods of shipping, and destination of the country.
- How to cancel or exchange the order?
Ans. Visit the return page of Gorjana. Send an email and after getting a confirmation mail, send it off back whenever you can within 30 days.
- Does Gorjana offer a discount?
Ans. For this, customers can follow the Official Gorjana Page to be notified about all the offers at the moment.
- How do start a return?
Ans. One can start the returning process just by email address and shipment number that is provided while confirming an order using the official Gorjana Return page.
Note – The order number of every Gorjana package will start with GOR.
- How to return an order placed through Instagram?
Ans. One can return the order directly by visiting the Instagram Gorjana page, from where the order was placed. After requesting the return, the cost will receive a prepaid return shipping label with the email address associated with the order.