Amazon- It is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Let’s know about Amazon Protection Plan.
Protection Plan- Any extended warranty program offered by the company and detailed in the Repository is termed to know a Protection Plan.
Answer
In a world of a digital revolution, people are always glued to their cellphones or laptops, even while carrying the normal chores of day to day, cellphone or laptop is being carried resulting in accidentally falling of oil on the screen or many a time which result in a slip of the phone developing a crack on the device, ruining the entire process of one work and here only Amazon Protection Plan come in-handy.
The Protection Plan offers an amount of relief by giving a variety of plans to its customers and to know more about the plans, one needs to dive into its plethora of services being offered by the Amazon Protection Plan.
What does the Amazon Protection Plan cover?
- Accidental Damage- It covers the cracks that arise while handling the mobile normally, damages such as product drops or liquid damage.
- Technical Support- It offers in-home service or technical support by phone.
NOTE: If the damaged product cannot be repaired, a new product can be received or a gift card without paying a single amount.
- Mechanical Breakdown- It covers the plan after the expiration of the manufacturer’s warranty but only those which are included in the purchased plan.
How to purchase the Plan?
To avail of the Protection Plan service by theAmazon, one needs to follow the following steps:
STEP 1- Open one amazon account
STEP 2- Click on the search tool
STEP 3- Go to the product page of one required phone
STEP 4- Check the plans eligible for one device
STEP 5- Select one of the protection plan
STEP 6- Click on learn more to check what is covered & not covered in the plan
STEP 7- Add the product to Add to Cart, to purchase both items
STEP 8- 1-year Total Damage Protection will be auto-activated.
Claim Limit
For every product bought or sold, there is an expiry date for the product, and with this expiration of the product, comes the claim limit.
In Amazon Protection Plan, there is no specified number of claims, one can make n number of claims on the number of products but there is a Maximum Aggregate Claim limit depending upon the plan one has purchased as specified on, one Proof of Purchase.
For instance- If one has purchased a plan with a $3,200 aggregate claim limit and then a product is covered under the plan which costs $350, one remaining claim limit will be $2,850 only.
3,200(plan purchase) – $350(product claim)= $2,850(the amount left for the duration of the plan)
NOTE: When the Aggregate claim limit gets exhausted, one protection plan will be considered fulfilled.
The core policy of the Amazon Protection Plan
It works on three core policies:
- Tp provide benefits for amazon nations
- To provide benefits to the global community
- To protect the Amazon rainforest
Which devices does Amazon Protection Plan cover?
It is applicable only for:
- Samsung
- Mi
- OnePlus
- OPPO
- Vivo
- Realme
- iQoo phones only.
Services offered by the Protection Plan
Before availing of any plan, one should thoroughly check the pros and cons of the plan which will lead to clarification about the plan. So, before availing of the Amazon Protection Plan, one should check the services provided by it and the services are:
- It will cover a cracked screen
- Liquid and water damage
- Free pick up and drop
- No additional payment at the time of repair
- Provides Hassle-free claim
- Provides instant activation
- Gives benefits of no hidden charges
As the Protection Plan provides numerous amounts services like any other protection plan by any company, Amazon Protection Plan doesn’t protect for:
- Theft\willful damage of a device
- Unauthorized repairs Cosmetic damages
- Damage to SIM\Memory card
- Ineligible products that are products used for commercial purposes
How to claim the service for the Protection Plan?
To claim the service for the protection plan, one needs to follow the steps:
STEP 1- Login to acko.com
STEP 2- Raise a claim using one Amazon registered mobile number or IMEI of the phone
STEP 3- Enter a few details
STEP 4- Acko will pick up the phone for repair.
Conclusion-
While many companies sell their products with a warranty period, none claim to support the device after the expiration of the warranty period, this is where Amazon Protection Plan comes in place which can be accessed in a few simple steps covering the entire device damage leading to a stress-free device while consummating the core responsibility towards its customers that is to give the best service possible.
Frequently Asked Questions(FAQs)
Question 1- Does the cancel\return order will cover the damage protection plan?
Answer- NO
Question 2- Where one can raise a request for a damaged device?
Answer- By using Acko Website
Question 3- Does one is required to do any process to activate the Amazon Protection Plan?
Answer- NO
Question 4- How long does Amazon Protection Plan take to activate?
Answer- Within two hours of order dispatch, the plan gets activated.
Question 5- Is it possible to buy the Amazon Protection Plan after purchasing the device?
Answer- YES
