We the new generation, like to do everything sitting at home. If we want to buy something, we’ll just order it online. And also, the pandemic has made us lazy even to even go out and buy ourselves what we need in that hour.How to track amazon refunds?Talking about Amazon, if you have placed an order on amazon and you’ve been wanting to cancel it, suppose it’s not the right color or product or just a defective one and you have been worrying about where the refund is processed. Let’s take a look at what happens in the process of cancellation/refund.
Procedure to return
Suppose you bought a plant vase. Now you don’t need it anymore, thinking that it must be placed by mistake. So you want to cancel it and want to know what happens in the process of refund and cancellation.Just click on ‘the order’, and there is an option, you’ll see, of cancellation. Tap on that and it will direct you to a page where it will want you to be affirmative about the cancellation request.
How to track amazon refunds?There you will see an option of ‘reason for cancellation’. You just have to tap it and select one of the given options or you can write one of your own too.Then below that, you’ll see two options about where your refund money will be processed. First is your original bank account, it will take up to 3-5 business days, and 2nd is the amazon pay balance. In case you’ve used a debit card, it’s linked to a bank account so that the bank account gets credited. Or, if you are using net banking, which has basic bank privileges, the account with which it will be linked will get that refund. So, that account should be getting a refund.
Timings of refund
People are often worried about how long it will take or will it come in the given period or not which is 3-5 days. So please note that it says 3-5 days, but it often comes earlier than given than that. In case it doesn’t work out, you can contact the customer care service. They never dodge calls or messages and help you right away.
When you cancel an order, understand that in amazon the refund process is pretty smooth and seamless. The refund has almost every time has processed for every customer. There isn’t even a single case wherein they have failed to do that.
How does amazon refund in cash on delivery?
If you canceled before the item came, there is no question of a refund. But in case you have got the order and after 5-6 days you decided to refund it, then the amount will be refunded to your amazon cash balance or you can add a bank right away.
How does amazon’s pay balance work?
It’s more like a wallet. You can often use it for purchases on amazon but you cannot add it to your account. It can only be used to make purchases, on amazon itself.
How to call customer care service for a refund?
You just have to go on the customer services in settings.If you scroll down there is a contact us option. A page will appear saying ‘chat’ or ‘call’.Tap on call and this page you have to select the order in which regards you want to make that call. After tapping it, you’ll see a ‘how can we help you with this?’ option, there you can make a call about whatever are your needs. So click on refund and then ‘when will I get my refund’.
After that, you’ll see some in-app solutions and beneath that a calling option.Type your number and let them call you. After a few seconds, an amazon executive will contact you regarding your product and refund, and the query will be solved.
Can we exchange any order or product?
How to track amazon refunds?Before going ahead with the buying process, you need to make sure that it has a 30-day return policy otherwise you’ll be just stuck with that product whether it’s defective or working. And you won’t be able to contact customer care for that as they’ll say the same thing, because it’s your responsibility to check all the details and information written out there before buying anything.
What if I get a defective piece?
If in case, you got a defective piece, you can replace it with a newer one, matching your preferences. Also, a very important point here. Many a time, it happens, that if you want to get a refund for a defective piece, they just give you the refund and let you keep the product. But it happens in just a few cases where the defective product can’t be restored. Otherwise, they take that product and give you a refund.
