American Eagle (AE) makes refunds for items with any defect, such as items AE delivers wrongly, defect in color, or size. Items returned can be refunded, exchanged, or rejected. Knowing the policies beforehand helps in abiding by the store’s rules.In this article we will see about American Eagle Jewelry Return Policy
To initiate one’s return, log into your American Eagle account. In Return Policy of American Eagle Jewelry return shipping is mainly the responsibility of American Eagle Company where possible. After that, American Eagle will return the item from their side. Albertsons sends the item through a reliable dispatch rider if a pickup point is not available in the customer’s place.
When Sending a Return…
Ensure that the package is in its original state and well-sealed.
Pack the orders in different packets if they are different orders.
When inputting payment information, be careful to write the correct details. American Eagles will not be liable for any error due to the customer’s mistake.
How American Eagles Refunds its Customers?
According to one’s preferences, American Eagle refunds the money or issues credit. However, the Company can only initiate a refund upon receiving the item in their warehouse and inspecting it. An individual can choose any of the Company’s payment methods by proposing a request on the Company’s website.
American Eagles can reactivate an obscure voucher. However, the discount or offer period cannot be applied if it expires. Additionally, one cannot exchange or return-free gifts.
If one purchases orders such as “buy one get one free,” they can either return the complete order or return the defective item.
Address your return order to the following address:
American Eagle jewelry Return Policy
4567 Dixie Road
Mississauga, ON MOR7KO
What Are American Eagles Jewelry Time Limitations?
If an individual indicates credit as their preferred mode of payment, they have to use the credit within 7 business days. One should be patient with the refund process because it takes up to 7 working days to reflect in their account, depending on their bank.
One should return the item within 30 days after receiving it for other deliveries.
How Long Does it Take American Eagle Jewelry to Receive Refunds?
Depending on one’s location, AE takes 2-4 weeks to receive items. Subsequently, the Company sends the customer an email confirming that their refund is processed. Once the Company ships the refund, it will take 5-7 days to reflect the money into a customer’s account.
The process is speedy if one goes to the AE store requesting a return.
What are the shipping costs?
For items that are $0-74.99, $0-74.99 real reward level 1, or orders below $49.99 real reward level 2, its pricing is similar. The standard pricing is $7:00. A two-day delivery charge is $15:00, while an overnight delivery costs $20:00.
Conversely, orders above $75+, above $75 real reward level 1, above $50 real reward level 2, and real reward level 3 also have the same pricing. Its standard pricing is free. On the other hand, its two-day delivery and overnight charges are similar to the above charges.
American Eagle Jewelry’s Online Returns and exchanges
Online returns can be made through the Company’s website or the DoNotPay app, but never through the phone or email. Print the order details or write the information down and state the reason for the return. The information should include the order #, the item #, and the cause for the return.
The reasons for return include:
- The item is substandard
- The jewelry is too big or small.
- The jewelry is not according to the description given.
- Albertsons delivered the jewelry too late.
- AE sends the wrong item.
- The Company packages the wrong color.
Scroll to the order history page and select the “Get A Return Label” to get the order details. However, the Company excludes exchanges of orders made via gift cards, Paypal, or cash.
Lastly, choose a reliable courier, pay the delivery fee, and send the item.
American Eagle Jewelry In-Person Return Policy
- Depending on one’s location, contact the Company at 1 (855) 468-4333 or 1-888-232-4535. Alternatively, an individual can find the nearest store locator to send the item.
- AE requires proof of purchase, including a printed email confirmation message of their order, receipt, an invoice, and the credit card used for the initial purchase.
- If an individual pays more than the price of the items, the Company pays for the deficit. However, one must provide a link to where they saw the post or advert.
- If a customer has lost their order number, AE credits the item with its gift card. One can only qualify for a gift card if they have a government ID such as a driver’s license. AE deducts the shipping fee from the refund price.
American Eagles Exchanges Items When…
An exchange for an item should be of similar color, make, and quality. If one wants a different color, size (if this was not what a customer initially indicated), or type, they may pay extra. To exchange an item with a different color, make or fit, initiate a return of the order, and then buy the new item separately.
In Parting…
Once an individual is eligible for a return, AE can make a full refund, give them credit using their gift card, or exchange their item. However, keep in mind that the Company has boundaries. One of the main limitations is that AE can only exchange one item(s) with a similar item(s) in terms of color, type, or quality.
FAQs
- Are some of the American Eagle staff fraudulent?
No. The primary purpose that AE calls is to confirm a customer’s identity by asking questions concerning their order. Therefore, an individual should hang up and call customer care if they suspect a foul call.
- Does American Eagle accept AE live orders?
Yes. Customers can return an item they purchase via the AE app if it is faulty.
