Introduction
This mattress retailer known as Peps is widely known for their comfortable mattresses made from great materials. In case of satisfaction, there is a refund policy provided by the retailer company. Here we will Discuss Peps Mattress Return Policy.
Does Peps Mattress Have a Return Policy?
Peps has a return policy. To return an item purchased you can contact them on the customer care lines or emails or go to the store where the purchase was made and make a complaint. If you ordered any of their products, Revocation is only acknowledged within four hours of placing the order.
What Does Peps Do?
Peps Mattress is an Indian-based mattress retailer company that specializes in the production of mattresses that give you better sleep and night rest. They are renowned for inner spring-based therapeutic mattresses and they are the first in India to produce such.
Peps mattress is recommended for couples with mixed preferences, sleepers who frequently change positions.
Materials Used For Manufacturing Peps Mattresses
The founder at that time had a sleeping disorder and realized most mattresses sold were of low quality and that good sleep wasn’t guaranteed. The mattress industry at that time was dominated by cotton, foam, and coir mattresses and just one player in the spring mattress category.
He used this to his advantage, together with his partners they created a spring mattress with a fusion of comfort with style and rugged appeal. Their mattresses are chemical-free and made of bio cotton and eco latex. They are anti-microbial, hypoallergenic.
How Does Peps Return Policy Work?
Peps return policy varies according to the model or type of mattress you got. When you make your complaint about the return to their customer care hotline, mail, or store, A return will be initiated. Note that a return must be initiated within seven days of delivery. Meaning any products that need to be returned must be returned seven days from the day of purchase.
For a return to be successful, the purchased item set to be returned must have the tags and labels intact, return or replacement is only possible if items are physically damaged, defective, or do not match with specifications mentioned. If a wrong order was delivered, you are to contact the peps support line to initiate a return immediately.
Terms And Conditions For Mattress Refund From Peps Mattress
To get a refund from Peps mattress, you’ll have to;
- Send an email to them with proof of the defective products and details on the issue. A refund is given based on a genuine case of the delivery of a defective product.
- You will be needed to mail all damaged products to the Peps office, and the reimbursement will be handled only once the product has been thoroughly examined and verified.
If any flaw is discovered as a result of your acts or omissions during the verification, there will be no refund. However, you may still select for replacement or exchange.
Does Peps Mattress Have a Warranty?
Peps mattress has a 10-year warranty. If there seems to be a problem with the mattress, it can be replaced, repaired, or reconstructed. note that after a repair or replacement a free warranty will not be extended.
There are conditions attached to the warranty;
- You have to provide valid ownership documents which state the mattress in your possession.
- You need to present a valid receipt or invoice issued on the day of the purchase.
- A warranty card duly registered and signed with the peps stamp.
- The original MRP stickers are not damaged.
Warranty does not extend to mattresses used for commercial use except for normal indoor household use. Warranty varies for different mattress models.
Advantages Of Using Peps Mattresses
Some of the advantages are:
- In your most natural, healthy position, you benefit from entire pressure alleviation and complete spinal support.
- For enhanced comfort, intelligently adapt to your body’s pressure areas.
- In whatever sleeping position, align your spine properly.
- Rejuvenates and wakes you up fresh.
- Friction and noise insulation
- Undisturbed sleep with royal comfort.
- Ultra-lush knitted with antibacterial fabric.
Conclusion
Your mattress is critical to your overall well-being and health. A bad mattress can make you uncomfortable and make it difficult to sleep. Peps mattresses are of good to excellent quality, and each one is manufactured to match the specific needs of the buyer. They come in a wide range of sizes and classifications.
Because they are built to match your budget, their mattresses are quite affordable. With all of this, they have a return policy, which means that if you’re not satisfied with your purchase, you may get a refund or a reselection. When the terms of the return policy are met, the customer is given an exchange or a full refund right away.
FAQs
- Can I exchange my mattress for another at Peps mattress?
Yes, you can exchange your mattress at Peps.
- Do Peps mattresses have a return policy?
Yes, Peps mattress has a return policy.
