Le Vian is a marvelous jewelry company that has captivated people’s hearts with innovative and exotic designs. Considering the materials used to give life to every piece, Le Vian is not as expensive as one might guess. This is why the company is chosen by millions as their designated jeweler. However, an interesting question that comes to their minds is if Le Vian buys back jewelry. This article will ease their doubt for them. Le Vian does not buy back jewelry. Nevertheless, the company created a flexible trade-up warranty that guarantees customers satisfaction.
It is important to be aware of how this warranty works before attempting to follow it. All that information is right here, so stay tuned until the end.
Le Vian Overview
Le Vian has been in the jewelry industry since the 15th century. Disregarding its antiquity, the company relies on a philosophy of love towards reinvention, which has led it to create the most exquisite and exotic jewelry.
Speaking of its product categories, Le Vian’s jewelry comprises neckwear, wristwear, earrings, and rings. Besides jewelry, Le Vian sells handbags and accessories like scarves, wallets, and sunglasses.
This jewelry company is best known for its marvelous chocolate diamonds which are brown diamonds created due to pressure. This jeweler sells multiple brands, all of which suit select designs, like Le Vian Bridal or Le Vian Exotics. What charms most of its customers is that despite its price, all gems used are hand-cut, so no Le Vian piece is like any other.
Does Le Vian Buy Back Jewelry?
Le Vian does not buy back jewelry under any circumstances. The store is confident about selling the best-possible jewelry, so there are no buybacks, and there is a limited lifetime warranty meant to protect every purchase. However, Le Vian offers a fair trade-up warranty that enables customers to trade up any purchase as part of the payment for another Le Vian item.
Keep reading to find out all about this special warranty!
Le Vian’s Trade-Up Warranty
The Trade-Up warranty that applies for every Le Vian product is limited to one piece per trade-up. Another limitation is that the trade-up must be done at the same store where the original purchase took place.
Important aspects of this trade-up warranty are:
- It applies to the following brands: Le Vian, Le Vian Red Carpet, Le Vian Couture, Le Vian Bridal, Le Vian Exotics, and Le Vian Chocolatier.
- Every trade-up needs the certificate of authenticity that comes with every purchase.
- Before trade-up, the traded-up item is inspected by a Le Vian representative to validate that it is in good condition.
- In case a customer returns a product that was purchased via trade-up, they must purchase back the original traded item.
The Le Vian Trade-Up warranty also works in the following way:
- Items whose net price is between $500 and $2,500 must be traded-up for an item whose net price is at least $500.
- Items whose net price is higher than $2,500 must be traded-up for an item that is at least $1,000.
What To Be Aware Of When Buying From Le Vian?
Knowing about the Le Vian Trade-Up warranty is important before buying from this jeweler, but there are other things every customer should know before becoming one.
Here are some of the benefits and flaws that come from a Le Vian product:
Warranty
Products have a limited lifetime warranty. This means that Le Vian will repair every piece that is defective or does not comply with the store’s expectations. Nevertheless, the warranty does not cover the repair of irreplaceable pieces, center stones, or damage resulting from abuse.
When requesting any warranty service, the customer must provide the certificate of authenticity of their piece.
Sourcing of gems
Le Vian sources its gems from legitimate sources only. Additionally, all the gems used in Le Vian jewelry are retrieved from conflict-free regions. Likewise, most gems have followed a natural (non-artificial) developing process.
Stamps of Material
Every Le Vian piece is stamped with a mark depending on its material. Basic marks used by this jeweler are:
- 18K – For pieces that contain 75% pure gold or more.
- 14K – For pieces that contain 58% pure gold or more.
- PLAT – For pieces that contain 92.5% platinum or more.
- P90 – For pieces that contain 90% platinum.
- P925 – For pieces that contain 92.5% pure silver.
Conclusion
Le Vian might not buy back jewelry, as some customers would expect, but the company offers great quality and benefits instead. The trade-up warranty can become handy to many, so it is a relief that every Le Vian piece applies to it. There are also many things to know about this company, like the materials it employs. Luckily for customers, all of this information can easily be found on Le Vian.com.
Frequently Asked Questions
- Can I trade up a Le Vian item if I do no longer have the certificate of authenticity?
You are still able to do it if you count with the application thereof and with the sale’s receipt.
- Does the warranty compensate in any way if the store cannot repair an irreplaceable piece?
Yes, Le Vian issues a gift certificate for the value of the irreplaceable piece.
