Does JTV Buy Back Jewelry? 

Jewelry television which is famously known as JTV is an American television network that has been in existence since 1993. This means it has experience of over 28 years of in the sale of Jewelry for both women and men on-air and online. Jtv headquarters are in Knoxville, Tennessee, United States. The company offers a large selection of fine jewelry and gemstones globally at 80% off retail prices. Now that we know a little bit about JTV, let’s get to our main question which is Does JTV Buy Back Jewelry?.

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Does JTV  buy back jewelry?

Yes, it does! Jtv offers a service that allows customers to sell their unwanted gold or platinum or silver or any other precious metals.JTV assesses the value of the material of your jewelry, then they offer you an unparalleled rate which is higher than most competitors in the market, minus a small refinement fee to cater to the refinery.

Jtv will purchase the Gold or Platinum jewelry that you wish to sell for not more than $2500 per shipment. For items that are valued at more than $500 call the customer support team at JTV on this number (1- 800- 913- 8113)  for assistance with social insurance and shipping options.

The Gold purchase program is as simple as it sounds and soon the customer will have money that they can spend. If one decides not to accept the offer, the gold, or jewelry, will be returned to them at no added cost or no strings attached.

What we will be discussing further?

  1. How does the JTV gold purchase program work?
  2. The JTV Return Policy
  3. Conclusion
  4. Frequently Asked Questions

How does the JTV gold purchase program work?

The JTV gold purchase program service is fast, easy, and secure. JTV also aims to give customers a top dollar, especially for your gold jewelry.

The steps include:

  • Jtv will send you A postage-paid insured envelope for the items you wish to sell. once you’ve sold the package ensure you indicate your correct personal information on the JTV gold exchange bag.
  • You then sent to JTV the goals within 5 Days of receiving your JTV gold exchange, bank, and wait to hear from the team. Once the JTV team has received your package expect an offer via email or a letter.
  • Once the offer is accepted, the check will be on its way right away. If a customer is not satisfied with the offer and goes ahead to decline the offer, JTV will ensure they send back the precious jewelry immediately free of charge.
  • Lastly, remember that the jewelry sent to JTV does not have to be from JTV. The pieces can be from any jewelry shop but it has to be original gold, platinum, silver, or any other precious metal.

The JTV Return Policy

Since JTV wants all its customers to be satisfied with their purchases, they offer a return policy for all the jewelry purchased at jtv. If you’re sure you want to return the jewelry purchased, ensure that the item is sent back in its original condition within 30 days from the date of receipt. The jewelry can either be exchanged or one can get a refund on the full amount. If the 30 days have commenced, no refund is applicable for items on sale or after the 30 days return period. 

However,  returns received within 31 to 90 days after purchase, may be accepted. If so, the items will be subjected to a 25% restocking fee.

Let’s have a look at the procedure for returning an item to JTV.

  1. The first step is to complete the Return form included on your invoice. For customers ordering online and show you print the invoice from the receipt page after the purchase. Proceed to select the reason for return and add it to the return form and include it in the return item package.
  2. Ensure that the return package is in the Original Packaging and seal it completely with Packaging tape. But before that ensure that The original shipping label is removed to avoid any confusion.
  3. Once the package is ready, you can ship your return. For further questions, please contact the JTV support team at (1- 800- 913- 8113).


 As we have discussed, JTV does buy back jewelry!  They particularly specialize in the purchase of gold jewelry, however, if you have jewelry made of silver, platinum, or any other precious metals, JTV is ready to help you earn some money! Follow the JTV purchase program steps that we have discussed to get rates that are higher than most competitors in the market. 

Frequently Asked Questions

  1. Do customers pay to send unwanted jewelry to JTV?

No, they do not. All you need to do is send the jewelry using the prepaid envelope provided by JTV. The shipping charges are paid for by JTV Gold Exchange.

  1. DoesJTV ensure the gold that customers send?

Absolutely. JTV Gold Exchange will ensure your package is up to $500. If the service is too little for the jewelry, use an additional packet or contact customer support at JTV gold exchange using this number (1- 800- 913- 8113).

  1. Can international customers send gold into the JTV gold exchange program?

 Unfortunately no. The JTV Gold Exchange program is only applicable to people in the United States Using a valid street address. Please note that post office boxes are not allowed.

Does JTV Buy Back Jewelry? 

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