eBay Phone Return Policy – All About Here!

eBay is one of the popular online shopping sites among people. It is considered the best marketplace to buy and sell various items. It has a variety of products like electronics, beauty products, apparel, jewelry, handbags, kitchen appliances, and more. eBay site has a huge product list that contains billions of items. Let us see the eBay phone return policy and more details in this article!

eBay Phone Return Policy

About eBay:

 eBay corporation is founded by Pierre Omidyar on September 3, 1995. The headquarters of the corporation is located in Northern California, San Jose. Auction Co., iBazar, GittiGidiyor, G-Market, and Half.com are subsidiary companies of eBay. This shopping site is available in most countries, and it contains nearly 187 million users worldwide. It is the best platform to buy and sell various categories of products across the world. It does not collect any fee for creating an account, but the seller should pay some fees like the listing fee (or insertion fee). Listing and purchasing products at eBay is not a difficult task, it is one of the easiest and safest applications to sell our products. Read on to know the detailed information about the eBay phone return policy.

eBay Phone Return Policy:

  eBay provides an option to return our purchased items. If the purchased product is damaged or incorrect or does not meet your expectation, you can return the items. Almost every seller accepts the returned items except a few. Though they won’t accept the products, eBay gives an option to return the purchased products. So, buyers can trust eBay without any hesitation. But, don’t forget that this return policy does not apply to all products. The return option is not available for products like gift cards, websites, motor vehicles, travel tickets, industrial equipment, and some heavy machinery. Apart from these few products, buyers can return any of their purchased products. The return policy is also applicable to all mobile phones purchased in the eBay store. Buyers can return their mobiles if it is damaged or incorrect, and easily get back their paid amount.  

eBay’s return and refund:

  If the arrived item does not match its description or is damaged, eBay will accept your returns. It also ensures a money-back guarantee for its customers. But, buyers should return the arrived products within the given time.

Let us see the step-by-step procedure to buy products on eBay:

Step 1: Go to the website of eBay 

Step 2: Click “register” if you are new to eBay 

Step 3: To register, fill in your details like name, email address, and password. Also, choose your account type (Private account or Business account). Now, click the “Register” button.

Step 4: It will take you to the eBay search page. 

Step 5: Search an item or choose from the categories listed. Then check the product description, feedback, and payment method. 

Step 6: Finally, click the “Buy it now” option or you may either buy products via the auction method.

If you have already registered, just click “Sign in”. Then enter your user name and password.  

Here is a step-by-step procedure to return the purchased products on eBay: 

Step 1: Go to the website of eBay and log into your account

Step 2: Tap the “My eBay button” which can be found on the top right corner of the screen.

Step 3: Then select the “Purchase History” option from the list of My eBay

Step 4: Now, click the “Return this item” button found near the item which you wish to return.

Step 5: Next, enter the reason for returning the arrived products

Step 6: Finally, click the “Request a return” button


I hope this article solves your query regarding the eBay phone return policy. In addition to these details, this article also contains details about eBay and the procedures to buy and return the purchased items. As we see, eBay is the best shopping website to kickstart your business. This site is suitable for both individuals and businesses to buy and sell various categories of products. It provides various safest payment methods like PayPal, credit card, debit card, PayPal credit, Apple Pay, and Google Pay. Keep reading to know answers for your other eBay-related queries!

  1. Can we use gift cards for payment on eBay?

Yes, we can use gift cards for payments on eBay.

  1. How much time do sellers have to respond to buyers’ return requests?

Sellers have three business days after the date of buyers’ request. But, sometimes eBay automatically accepts buyers’ returns on behalf of sellers. 

  1. Who is responsible for remorse returns?

Buyers are the reasons for remorse returns.

  1. What will happen if the seller does not refund within the given time?

First, eBay will check if the return products are delivered to the seller. Then eBay will issue the refund on behalf of the seller. 

eBay Phone Return Policy – All About Here!

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