Looking for a perfect portable generator for your place? The champion generator might be the one for you! From your homes to your offices, champion generators provide a variety of generators with a power range from 1200 watts to 12,000 watts. Let’s know here about Champion Generator Return Policy.
Can you return or exchange a generator from the champion?
Champion has generators with a range of power supplies for their customers. However, if you are not happy with your purchase. Can you return or exchange it? Well, fortunately, Champion does accept returns and exchanges!
What is the return policy for the Champion generator?
Every business has its own way of returning an item. Some would collect your return at your doorstep or they would want you to return their items to them via shipping or by visiting their shops. When it comes to champion generators, their returning process is quite simple.
To return any generator to Champion, you have to mail their customer service. They will provide you with a Return Merchandise Authorisation (RMA) number. After receiving the number, you have to pack your item safely in the original packaging with your full name and order number.
After packing it, you have to mail it to their address. Usually, their address is-
Champion power equipments
Attn: Returns
RMA#
12039 Smith Ave.
Santa Fe Springs, CA 90670
United States
Other than this, you can also use the prepaid shipping label which is enclosed within your package while returning the item.
There is no need to worry about returning charges either as the company will pay for it!
Can one expect a refund on returning an item of champion generators?
Many businesses often accept returns from their customers but they won’t be providing them with full or any kind of refunds. In such cases, a customer can lose some bucks from their pockets!
Fortunately, Champion generators do provide a refund on their returns. They usually begin the process of exchanging or refunding after carefully inspecting the item.
They’ll see if the item is unused and undamaged. After being satisfied with the inspection, they start with the refunding or exchanging process.
Since they have to carefully inspect the product, it might take around 14 days. Sometimes, they may even extend the number of days, i.e., they may, at times, even take more than 14 days for processing returns or exchange of an item.
Once your return is processed, you will be notified via email about it.
Is there a restocking fee for champion generators?
Many businesses ask for an additional charge if their product is getting restocked. In the case of Champion generators, unfortunately, the situation is the same.
Sadly, they do charge a 15% restocking fee on all of their returns. Hence, while buying any generator from Champion, do take note of this.
What to do if one gets a defective or damaged piece from Champion generators?
No matter what the business is, there is always a chance that a customer may receive an already damaged product.
In the case of Champion generators, if by any chance, you get a defective or damaged piece from them then immediately contact their customer services. They will help you with your issue.
Things to keep in mind while returning a generator to Champion
Champion is a company that sells a range of generators. Apart from selling them, they even accept returns if their customers are not satisfied with it.
However, to successfully return the product and claim a refund, you must keep a few things in mind.
Returns should be postmarked within 30 days
This is one of the most important points of their return policy. All of their returns should be postmarked within 30 days. Hence, make sure you keep the duration in mind while returning the product.
Condition of the returned items
Another important point that one should make a note of is that when you return their items, make sure they are safely packed with their original packaging. All the tags and labels should be attached to it. To do so, it is advisable to keep the product’s packaging and tags along with you until you are satisfied with it.
Restocking fees
This is a point that one should remember even before purchasing the item. On all of their returns, they charge a 15% restocking fee. So it is advisable to buy an item only if you are sure of it.
If the product is already damaged then inform the customer service
If by chance you got a damaged or defective piece from them then make sure you inform their customer services beforehand.
Conclusion
Champion sells a range of generators for their customers. But if by any chance, you are not satisfied with their product, you can always return or exchange them. However, do look into their return policies before purchasing or returning their item!
