Return Policy- Return Policy is the rule of merchants established to manage the process by which customers can return or exchange defective or unwanted merchandise. Let us discuss US cellular phone return policy.
US cellular- United States Cellular Corporation is an American mobile network operator.
Answer
With digitalization, people are fastly moving towards cell phones, ditching the norm of using desktops. Especially, in the time of the COVID pandemic, where the majority of MNCs have shifted work from home mode, people not having the accessibility to laptops, have comfortably switched to cell phones or mobile giving a boom to the cellular sector.
And to use the best cellular network, US cellular is the best network operator as its return policy covers equipment and accessories purchased through US cellular in-store, online, or over the phone.
US cellular Return Policy
As Amazon provides free protection to the devices purchased from it, so does the US cellular provides a free return policy over phones. The US cellular return policy is very simple to avail if one doesn’t get satisfied with the kind of phone or mobile bought from it.
If one wants to return the phone, the requirements for returning the phone are simple and realistic:
- The phone should be returned within the purchase of 15 days
- The phone should be in the same new-like condition as the original packaging
- Materials given with the phone should be returned
For instance- Battery, accessories, etc
- Credit will be reapplied to the US cellular account or the original payment method
- A small amount of $35 needs to be given for the restocking fee per item applies.
Benefits while returning the phone to US cellular
As every retailer, even the e-commerce charge fee for returning the products bought but US cellular provides relief from every kind of extra activity as it firmly believes in the principle of New Product, Returned as Usual, so it didn’t charge any additional service fee from its customers.
So, while returning a phone with US cellular, one gets two kinds of benefits.
- Can get a refund for activation fees
- No early termination fee will apply.
NOTE: These all facilities can be availed only while returning the phone within 15 days of purchase.
Warranty life of US cellular phone
Like any other merchant, US cellular also provides security to its customers in the terms of giving a full year of warranty to its devices once sold.
The warranty covers manufacturing and electrical defects with devices in good physical condition.
What kinds of devices are not accepted by US cellular?
Devices that are not in good physical condition are not accepted nor it can be returned to the US cellular.
The kind of devices that are not acceptable are:
- Scratches on the screen
- Liquid damage
- Broken side buttons
- Breakage of the main screen.
What kind of phones are supported by the US cellular?
One of the best things about buying a phone from the US cellular is that it connects different phones to its device manufacturer support team only leading to a 100% rebound of the phone.
The phones supported by the US cellular are:
- Apple
- Samsung
- LG
- Motorola
- ZTE
- Kyocera
How to Log In to US cellular by using a phone?
The login process of US cellular is very easy and it can be done by the following steps.
STEP 1- Open the official website of the US cellular
STEP 2- Go to My Account and log in
STEP 3- A screen will be displayed while having a message as Welcome to My Account
STEP 4- Enter the Username and Password
STEP 5- Click on LOG IN.
How to cancel the US cellular service?
Many a time, canceling a cellular service becomes a headache as the customer service tries its best to convince not to opt out of the service or due to changing location\place, where the cellular network cannot be reached, it becomes convenient to cancel any cellular service.
To cancel the US cellular service effortlessly and without wasting time, one can follow the steps.
STEP 1- Dial the customer care on the number 1-888-944-9400
STEP 2- Tell the rep to cancel the service
STEP 3- Follow the further instructions.
US cellular customer service
While operating a cellular network, issues keep arising, and to solve the issue, US cellular customer service is user-friendly and it can be availed by three methods.
Method 1- By using a phone by calling 800-455-8058
Method 2- By using social media like Facebook, and Twitter, the live chat option
Method 3- In-person talk by visiting US cellular in-store.
Conclusion
As one of the largest mobile network operators in America, with almost five million customers, US cellular network has marked its footprint comfortably. With the ease of clicking, one can buy the best quality of phone with the best network operator, and with a revenue of four billion dollars, US cellular has become people’s favorite.
Frequently Asked Questions(FAQs)
Question 1- Do one need to pay for all the services used while using the US cellular phone?
Answer- No
Question 2- Does US cellular phone supports customer service by mail?
Answer- No
Question 3- Does US cellular phone support all major companies from iPhone to Samsung?
Answer- Yes
Question 4- Does US cellular provides device protection like Amazon?
Answer- Yes
Question 5- Does US cellular provide a grace period?
Answer- Yes, for a maximum of three days.
