Singtel Optus Pty Limited referred to as Optus is a telecommunication company based in Australia. The company is headquartered in Macquarie Park, New South Wales, Australia. With around 10.5 million customers, it is the second-largest telecommunication company in Australia. The company is owned by Singtel. Singtel is a Singaporean company that has its base in many continents such as Asia, Australia, and Africa. Singtel’s subsidiary Optus in Australia was founded in 1981 as AUSSAT by Paul O’ Sullivan. Optus provides telephone, mobile, satellite, internet, entertainment, and business network services. At Optus, they have a wide range of hotspot plans along with which they provide subscriptions to various OTT platforms and sports channels for their customers. They offer these plans in the name of Home Internet Plan in which they have three different kinds of plans from which you can choose depending upon your preference. Let’s know all about Optus hotspot plans in this article.
The Optus Hotspot plans
NBN Home Internet Plan – This plan is further divided into two sections: Standard Plus plan and Premium Plan. The Standard plan costs $79 per month with an unlimited data plan and they offer a speed of 50 Mbps even during the busy period between 7 p.m. to 11 p.m. You can stream HD videos and high-quality video calls including fast downloads.
The minimum cost plan including that of the modem if you do not remain with them for at least 36 months costs you $331. The plan also gives access to OPTUS Sport and OS Fitness. Whereas, the Premium Speed Plan costs $89 per month for the first 6 months and normally $99 after that. The speed remains the same at 50 Mb during even the busy period between 7 p.m. to 11 p.m. the minimum cost plan in this pack is $557.
The plan includes Netflix Standard Subscription, ultra Wi-Fi booster, Wi-Fi Secure powered by McAfee and HD video streaming, high-quality video calling, and fast downloads. Both then Home Internet Plan gives Optus Ultra Wi-Fi Mode and is great for a home with 5+ people.
5G Home Internet plan
This plan is also divided into two sections: Standard Plus plan and Premium Plan. The standard plan costs $79 per Monmouth unlimited 5G data every day and offers a speed of 100 Mbps maximum download speed and HD video streaming and offers a speed of 83 Mbps in a typically busy period between 7 p.m. to 11 p.m.
The plan also includes access to OPTUS sport and OS Fitness. Whereas, the Premium speed plan costs $89 per month for the first 6 months and $99 after that. The speed in this plan during the busy period between 7 p.m. to 11 p.m. remains 210Mbps. It gives the Netflix Standard Subscription along with OPTUS Sport and OS Fitness. You can stream 4K and HD quality videos. The plan is good for a family of 3 to 4 people. In this pack, the minimum cost plan for both packs costs $576.
4G Home Internet Plan
The plan comes in two formats monthly and yearly. A yearly plan costs $59 from the second month as the first month is free. And is $10 cheaper per month in comparison to the monthly plan? You get around 500 GB of data every day. You also get a 4G Wi-Fi Modem that connects up to 64 devices at once. Whereas the monthly plan costs $69 but on offers you get a $10 discount that costs you $59 per month from the second month. Also, you can always switch to the 5G plan if it gets available in your area.
The difference between the first two plans is that of the minimum cost plan and also depends upon the availability of the specific home plan in your locations. However, you can choose between the first and third plans depending on your requirements. If you are a family of 5+ people and unlimited internet is your priority you can always choose the first plan but if unlimited internet is not something you are looking for, the third plan is yours to choose. The second plan on the other hand completely depends upon the 5G availability in your area.
How does Hotspot work and is different from Wi-Fi?
Since there is a lot of confusion among the people as to how hotspots work and how it is different from Wi-Fi, it is important to address the same. Well, the hotspot is a location, a physical location where internet access is available and people go there and access it. The physical spot could be any typical public place such as the railway station, bus stop, and other places. Whereas Wi-Fi is a network technology that uses radiofrequency waves to connect various devices without actual cables and it acts as a medium through which the internet gets accessible to any physical spot. In other words, using the Wi-Fi, through a wireless local area network (WLAN) along with a router that is connected to a particular internet service provider, a hotspot service is provided.
Generally, the yearly hotspot plan is economical compared to the monthly plan and people do opt for it. However, there is a wide range of both monthly and yearly hotspot plans available at Optus with two months of free service on both monthly and yearly plans, and one can choose as per their need.
Q.1. How to change my plan at Optus?
A. There are three ways through which you can change your plan at Optus.
– You can change your current plan online by visiting their website optus.com.au
– You can change your plan by visiting their store and the store staff would help you choose the best plans for you.
– You can contact the team through your phone and they will assist you from there in changing the desired plan for you.
Q.2. How to find my Wi-Fi network’s name and password?
A. The network’s name and password are mentioned on the underside of the modems/ routers. However, it is highly recommended to change the name and password of your network once you have a hold of it for your data security.
Q.3. Can I change my delivery address after placing the order?
A. No, you cannot change the delivery address once you have placed the order. But, you do not need to worry as you would be left a card explaining how you could collect your package.
Q.4. How to contact the customer service at Optus?
A. To get in touch with Optus’ customer service, you can reach out to them at their helpline number 1300 207 188. You can also message them regarding your issue. The message option is available on their website.