Does Emma Remove Old Mattresses?

Does Emma remove the old mattresses? before that how do you seek a new mattress, and how can you know when it’s time for a new one? Here are some suggestions for replacing an outdated mattress. How often should your mattress be replaced?

The majority of sources and many people agree that a mattress should be replaced every 7-10 years. However, there is no definitive method to know for sure, but the consensus was that if your mattress was no longer assisting you in sleeping, it was time to replace it. 

Does Emma remove old mattresses?

Here are a few things to think about if you’re thinking about getting a new mattress.

Allergies: If you’re experiencing more sneezing or allergy symptoms, it’s time to make a change.

Sagging: Are there any areas of the mattress that are starting to sag or show indications of wear and tear?

Noise:  Has the mattress gotten loud, or are the springs producing noise in the middle of the night?

Aching muscles: Are you waking up with sore muscles more frequently? It might be a symptom that your mattress isn’t providing you with enough support.

Pets: It must be hard, but pets who like to sneak into the bed for naps might indicate that your mattress needs to be replaced sooner. Rather than wear and tear, it is mostly for hygienic reasons.

Choosing the Best Mattress

Purchasing a mattress is an investment in your sleeping comfort. It can have an impact on your spine’s health as well as the quality of your sleep. So, take your time to choose the one that’s appropriate for you. Look for substantial free trial periods and simple free returns when looking for a mattress. The Emma mattress has a 200-night risk-free trial period. In addition, your body may need up to 6 weeks to acclimate to your new mattress. 

The traditional Emma mattress and the hybrid Emma mattress are the two varieties of Emma mattresses available.

The top cooling layer was the key selling point for the Emma mattress, as even in the winter, you might wake up sweaty.

The top layer of the Emma Original mattress is constructed of unique fibers that control humidity and keep moisture out.

Who is Emma?

Emma has an outstanding trophy case of accolades and is Europe’s most recognized mattress, and its designs are based on human sleeping demands. Did you know they’re also manufactured in Ireland? Each Emma Mattress is backed by a ten-year warranty, so you can rest easy knowing that any dents or damage will be covered.

How simple was it to put Emma Mattress together?

Many of you may be concerned about receiving a mattress in a box, as some boxes can be rather hefty. Emma’s mattress box, on the other hand, will not be as weighty as the others. If you like, you can easily take it upstairs and arrange it up according to your needs with no effort.

A mattress may be rolled up and placed in a box. A helpful blade tool is included in the package to help you open the plastic wrap without hurting the mattress. The mattress’s bottom layer is equipped with hooks, making it simple to transfer and install on the bed.

What size does Emma come in?

Emma wants you to discover your perfect fit in one of the five size options provided. The brand has attempted to simplify this by focusing on only five sizes in order to offer a basic, no-nonsense guide that will not overwhelm or confuse you. The Emma Original comes in the following sizes:

90x190x25 cm (single)

120x190x25 cm – small double

135x190x25 cm (double)

150x200x25 cm (King)

180x200x25 cm (Super King)

Delivery Terms?

Emma’s mattress is vacuum-sealed and packaged in a 45x45x110 centimeter box. Within 1-3 business days from the date of order, the product is delivered by UPS or DDP, depending on the desired size. However, because this is a high-demand model, those days may change during peak season. The mattress, as well as a useful unpacking tool and a guidebook, are all included in the package.

Does Emma remove your old mattresses?

yes, Emma does remove old mattresses. If you wish to get rid of your old mattress, the firm charges a fee for the removal, but you must notify them ahead of time. This is frequently done by a third company that will acquire the mattress from any room of your choosing and recycles or disposes of it.

For an extra fee, the manufacturer offers Saturday delivery, which is ideal for individuals who work throughout the week. At the time of purchase, you have four delivery options:

As previously stated, standard delivery is free.

Saturday delivery is available (subject to change)

Standard delivery Includes removal of old mattress (subject to change)

Saturday delivery + removal of old mattress (subject to change)

Pros and cons of Emma’s mattress

Zoned SupportDurable & Hydrophobic Cover
10-year WarrantyCustomer service can be tricky
3 Foam LayersSlow delivery at times

What are your options for getting rid of your old mattress?

You can dispose of your old mattress at a community amenity site or a mattress recycling facility. Eco Mattress Recycling and Bounce Back Recycling are two mattress recycling programs. You may also take the mattress to a local recycling center, which should be closed.

Return policy

  1. Simply e-mail their customer service team at to return your Emma product.
  • Upon confirmation from its customer service team, they will start arranging for a free pickup within their serviced delivery area for big items like mattresses and box beds.
  • Email their customer service team at for small items like pillows, toppers, and protectors first. Then just drop the item off at the site of their local charity partner!

Note: If there are any visible Emma tags on the mattress or pillow cover, please remove them. You must also place the mattress outside your home on the designated collection date for BIG ITEMS, ready for pickup by the driver.

What is the time frame for returning a mattress?

From the time we start processing your return until your mattress is picked up, the entire procedure is dependent on the availability of the organization collecting up your mattress.

What is the procedure for returning items?

Their associates will call you within 7 business days after they begin a return for you to confirm your desired pickup date and address. If you have not heard from them after this period, please contact them so that they can follow up on the booking and assist you with the pick-up.

What is the procedure for receiving a refund?

They will execute your refund as soon as their warehouse confirms the return of the mattress. You may also contact them as soon as the mattress is picked up to get your refund processed faster.

Please keep in mind that depending on your banking institution, the refund might take up to two weeks or more to appear in your account. It would be better if you contacted them to inquire about their refund procedure and timetable. Please contact customer care at to inquire about your refund status.


Yes! Emma does remove the old mattresses and replaces them with a new one but due to the covid, it had stopped its service. Given above information will detailly guide you through Emma’s about, rules and regulations and acts of the mattress.


Q) Do Emma’s mattresses sag?

Ans) You won’t have to worry about your mattress drooping with Emma! It’s made to provide you with just the appropriate amount of body support. In fact, we are so confident in Emma’s quality that we give a ten-year warranty on the core components’ dimensional stability and durability.

Q) Is Emma a decent mattress to sleep on?

Ans) The Emma Mattress is a medium-firm type, with a firmness rating of roughly 6 on a 10-point scale. The Emma Mattress is rated firmer of the typical range, which many sleepers like.

Does Emma Remove Old Mattresses?

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