Have you given a thought about how important it is to sleep well to stay healthy and fit? Many people take sleep for granted and don’t understand how important it is. A good power nap is one of the crucial parts of staying refreshed. And for a good and sound sleep, a good mattress is essential. Zoma is a US-based firm that gives ultra-comfortable mattresses, pillows, bed frames, foundations, and other sleep essentials and promises to improve your sleep cycle and health. Sometimes, the mattress you purchase might not be the one for you. So you should be aware of the mattress return policy which Zoma offers. This article will help you to know all the possible information that you need to know about zoma mattress return policy.
Are Zoma mattresses comfortable?
Zoma mattresses are best-selling among athletes and people who physically exert very much during the day. To enhance your capacity to work and to have a balanced REM sleep cycle, you want the best of products. And Zoma is one such brand that provides everything you need. Its mattresses are soft and comfortable. Zoma even considers your sleep position and helps you choose the springs, which are perfect for you. It is considered by several as the ideal choice of bed springs for people who are side or back sleepers. Its mattresses are medium in terms of firmness and provide support to sleepers.
What is Zoma’s Mattress Return Policy?
Why does Zoma give 100 nights time to return?
We know that Zoma provides a mattress return policy that is easy and hassle-free. According to Zoma, you will get a 100 Night trial after purchasing your mattress. If in the meantime, you are not completely satisfied with the product, Zoma takes it back and refunds your money. To return your mattress. You need to contact them or mail them here. They will get back to you shortly and coordinate the return with you. Zoma even encourages its customers to donate the mattresses to charity organizations instead of giving them back. They ask for proof of the donation and refund the money.
Getting used to a crucial thing such as a mattress can be time-consuming. According to research, an average human being needs an adjusting time of at least 30 days to judge whether they are comfortable with the mattress or not. Zoma considers this fact and gives you a chance to get used to its box springs and decide whether they are the proper mattresses for you. So it provides a total of 100 nights or three months for you to get comfortable with the new springs. And if you are not satisfied with it, they will take back the mattress and cover your entire purchase.
What are the conditions for Zoma’s 100 Night Trial?
If you are not satisfied with your existing mattress, Zoma provides a flexible procedure for you to return it. And while considering returning your Zoma mattress, you need to keep certain things in mind. Those are:-
- Your trial period does not start until your mattress gets delivered to your doorstep.
- If you want to return the mattress within 30 days, Zoma will charge $99 as a processing fee.
- If you return it after 30 days, Zoma will take it back and refund your money free of charge.
- Even if you bought bed foundation or pillows along with the mattress, only the mattress is eligible for the 100 NIght Trial.
Does the Zoma mattress have a warranty?
Yes, it does. Zoma provides a generous warranty to all its customers. According to its warranty, if anything goes wrong with your mattress, in terms of craftsmanship or the quality of the product, Zoma will give you a full refund. The warranty covers a span of the first ten years. However, Zoma will not include the shipping charges in it. The guarantee also does not cover damage caused by saturation, moisture, heat, and other factors. Only a major defect or determination in the quality of the mattress due to a fault by Zoma will get covered in it.
Zoma mattresses are comfy and homely. They make you feel at ease and relieve you of tension and stress. And for you to enjoy that feeling, you must choose the right mattress for yourself. In case it isn’t, Zoma accommodates flexibly and provides you with all the possible provisions that it can. Zoma mattress return policy and warranty are simple to know and help the customer judge and get accustomed to the mattress before making any decisions.
Frequently Asked Questions
- What do Zoma mattresses consist of?
Zoma mattresses contain foams, verified by CertiPUR-US. These foams have a gel that provides relief and releases pain from your body. There are three layers of foam concealed in a polyester-spandex cover.
2. Does Zoma deliver mattresses internationally?
Zoma provides free curbside shipping delivery to any part of the United States. However, it cannot deliver to any region outside the territory of the United States. Zoma dispatches domestically only at the moment.
3. What is the shipping duration of mattresses?
Mattresses are shipped in 3 to 7 working days through FedEx. After shipping is complete, It takes no more than 1 to 5 business days to deliver the mattress. However, the delivery can vary for each product according to its specifications.
4. What is the difference between Zoma Mattress and Hybrid?
Zoma has kept in mind the specifications required by different individuals and therefore designed all foam and hybrid variations of the mattresses. The main difference is that the all-foam springs have better zoned support and spine alignment, whereas the hybrid has an airier and bouncier feel.
5. Are Zoma mattresses suitable for people with spine problems?
The all-foam mattress has been designed especially for people with spinal problems and a sensitive back. It is very soft and has an absorption lining that relaxes people while resting on it.