Amazon is the world’s most customer-centric company nowadays. It delivers the things that are never thought possible. If you are a customer of Amazon and you are impressed by its products and services, this question might come into your mind, whether it is a non-profit organization or not? Read the full article to get the answer.
Is Amazon A Non-Profit Organization?
No, Amazon is not a non-profit organization. Although it is serving the people and society in several ways and has many free-of-cost services for the people, its business is for-profit by selling its products or services. It promotes or supports many non-profitable organizations of the world itself through its amazing smile program.
Being a non-profit organization, let’s see how it serves its customers and maintains its profit and losses and what is the strategy that it is following for such an outstanding job?
How do they work?
Amazon provides its customers with one innovative idea, product, and service at a time that differentiates it from its competitors. It is teamwork. And the main reason behind its success is the equal contribution of its customers, employees, and communities. Their perspectives come from different sources irrespective of race, color, or gender.
They deliver packages directly to the customer through their people by using different means such as airplanes, drones, and scouts. They combine devices and services in new ways to serve their customers.
They are committed to diversity and inclusion. They hire top talent from a range of backgrounds. So that they can collect a variety of ideas. For this purpose, they have developed 13 affinity groups that are employee resource groups. They have over 40,000 veterans and military spouses working for them. They have also a global mentorship program that provides 6000 job opportunities to actively recruit people.
How do they maintain their economy?
They buy thousands of products per minute from small and medium-sized businesses almost 1.7 million. As a result, they provide a wide selection of products for their customers. Much of their profit is due to the success of these small and medium businesses. They are continuously inventing new tools to help independent sellers such as openly sharing data analytics.
They earn a huge amount of profit per hour collectively from the following sources that they have developed for the people:
- Amazon.com
- Amazon Prime
- Amazon Music
- Amazon Go
- Amazon Go Grocery
- Amazon Fresh
- Amazon 4-star
- Amazon Books
- Whole Foods Market
What is their strategy?
The main reason behind the outstanding working of Amazon is its leadership principles that mainly includes:
- Keep and earn customers’ trust.
- Seek diverse perspectives.
- Develop the best.
- Accomplish more with less.
- Challenge decisions.
- Creating a safe environment.
How do they deal with their employees?
All amazon employees earn at least 15 dollars per hour. This is on top of industry-leading benefits for employees intending to encourage other companies to increase their wages. They are spending more than $1.2 billion on their employees to provide free education and skills training.
They provide their regular employees the following benefits:
- Healthcare.
- Fully funded educational fees.
- Family leaves.
- Skill training programs.
- Free education.
- Fully funded diplomas and programs.
It also provides healthcare benefits and parental leaves for its hourly employees.
How do they serve society?
Their contribution to the development of the public and society is increasing day by day. It is not possible to mention each of them. Some are discussed here.
- They have created The Climate Pledge and have invested 100 million dollars for it.
- They are providing companies the Cloud Services and are helping them to accelerate the development of renewable energy resources.
- They support the LBGTQ community.
- They support the rights of immigrants.
- They provide the U.S. government access to the most advanced technology.
- They are providing facial recognition technology to solve complex problems.
- They invested over 800 million dollars in fighting fraud.
- They support the Organization for Economic Corporation to review the international tax system. They are making Cyber Security awareness training for free.
- They supply more than 1 million emergency supplies for natural disasters.
- Through Amazon Web Services (AWS).
- They are also investing money to provide free cloud computing skills training.
- They have spent 15 million dollars in COVID-19-related costs for employee health and safety.
How do they support charitable organizations?
They support them through their amazon smile program. It is an amazing way to shop or donate directly to charities in need. For this purpose simply shop from the charity list through smile.amzon.com and they will donate 0.5% of your eligible purchase.
Conclusion
Amazon is a non-profit organization. It has a big market share and its network is expanding day by day. Its services for society, people, employees, and customers are appreciable.
Frequently asked questions:
- Do they pay more than 15 dollars per hour?
Yes, for the areas where there is a high cost of living. And 15 dollars per hour is just the start.
- Do they provide any special offers or packages?
Yes, they provide their customers with gift cards and some others depending upon the occasion.
- Do they provide free-of-cost education for students?
It provides fully-funded education for its employees but for other people some programs are free of cost.
- Are they donating money to charitable organizations?
Yes, they are donating a huge amount of money to the charitable organization.
