Argos is a United Kingdom-based catalog retailer chain that sells everything from household products to personal products and jewelry. The company is public and can be traded on the market. The company was founded in 1972 by Richard Tompkins and was named after a Greek city named Argos. The company is headquartered in Milton Keynes, UK, and it serves approximately 29 million customers both online and offline each year. The company makes a revenue of around 4.1 billion euros per year and has around 29,000 employees in its company. The company only serves the United Kingdom and Ireland. Let us know more about Argos Printer Return Policy.
Argos printer return policy:
Argos is a company which sells all household and personal items, in which a printer holds a special place. The return period for printers is around 30 days, and most of the items sold by them can be returned within 30 days, except for some.
What are the conditions for the return to be accepted?
- The product should be in an unused condition and a re-saleable condition, and you must also return the free item if any with the product if you cannot keep it.
- You will need to give your proof of purchase to them, like your order number or the receipt of purchase, the kiosk receipt, or the confirmation email, which is also applicable for the return.
- The tags attached to the product must also be intact; if not, the return will not be processed.
What are the options for returning a product to Argos?
You can return items in two types:
- Online: You must sign up on Argos’ official website, and if you already have a login, simply enter your username and password. If you have ordered from the website, then go to My Orders and return the item by clicking on the return button and filling in the form giving a valid reason and your personal and order details. But online returns only work for home small items and clothing purchases; the rest of the items cannot be returned by online postal service.
- In-store: you can return all the products to the store, from small home items to clothing accessories, but you cannot return large home items. You will need to fill out a return form on this topic where they will check your item by coming to your house and checking whether the reason for return is valid or not. If everything is good, they will carry that item in their truck and give you the return in 5-10 business days.
- They also provide a live chat option for returns where they will solve all your problems and give you a step-by-step guide on how to return the product so you can contact them if you have any trouble with the return.
Return policy without a receipt
Now they have the best return policy where you can give any proof of purchase to the store manager, like confirmation email, kiosk receipt, order number, and receipt, of course, but if you don’t have any of these proofs, then too, they give you the option of a full refund. You can get the proof from the bank or card statement where this purchase has been made and they will help you find your return in their account and you can still get the full refund if all the tags and items are re-saleable.
An exception to the return policy:
Though they take the return of most of the merchandise, there are some exceptions to these rules:
- If you are shopping online, then you will know the refundable items as it is mentioned at the bottom of every item whether they are refundable or not. The return period is written on the bill, and in-store, at the bottom of every item it is mentioned whether it is refundable or not.
- Food, jewelry, and underwear are not exchangeable and are non-refundable products unless they are faulty by creation.
- DVDs, music, and software are not possible unless they are in their original packing or faulty creation of products.
- They will give you the refund value of all the products depending on the state of the items returned. If there are no tags on the items, they will charge a fee for it and give you only 80–90% of the amount back. They will not return the shipping charges to any customer.
Conclusion
The return policy for Argos printer is 30 days, which is quite good as 14 days is the average every company gives to their customers. Valid proof of purchase is required, but if you don’t have it, you can also give your bank statement and they will find your order and the amount will be transferred to you in 5-10 business days.
FAQS
- Do they accept returns on exchanged items?
No, the items can only be exchanged or returned once, unless they are faulty items.
- Do they also do repairs?
Yes, if your item is faulty, they will give you the service of repairing it.
