Spectrum Installation Fee Waived-Read More About It

Spectrum is a trading name of Charter Communications. It is headquartered in the United States in Stamford, Connecticut Spectrum TV currently offers cable television service in three different tiers. Select with more than 125 channels, Silver with more than 175 channels, and Gold offering more than 200 channels. There are a lot more TV services offered by Spectrum. In this article, we will see Spectrum Installation Fee Waived.

Spectrum Installation Fee Waived
Spectrum Installation Fee Waived

Getting the Spectrum Installation Fee Waived or Negotiating

When you have decided to go with Spectrum for your internet and other TV needs, you must have been amused by the installation fees charged by them. It is possible to get the Installation fee waived by following one of the few available methods. 

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For example, you can talk to a customer representative and make requests. This will be further discussed in the article as one of the methods. There are other methods that you can try like using a self-installation kit, contacting the retention department, or no-cost installation promos from Spectrum. Overall, you can say, yes, you can get the installation fee waived. However, that might not be possible for everyone, and in many cases, your request can even be rejected.

Contacting a Customer Representative

If you think you have a good explanation as to why your Installation fee should be waived or why you cannot pay for it and have the courage to talk to a representative this might be the method for you. A lot of people have received a 50% waiver from the customer representatives, and nothing could be better than that. It depends on your ability to convince the representative to give you a waiver. If the representative is kind enough and you are lucky enough you will surely get a waiver. If you are an old or loyal customer of Spectrum, then do not forget to mention that as it may help you get a waiver.

The Self-Installation Kit

Another method where you are not required to pay the Installation fee is to opt for the install the Spectrum kit personally option. Using this option, when you place the order for a Spectrum Kit or pick it up from a local store. You do not need to pay for the installation fee and the Self-installation fee is way cheaper than the Installation fee. The Self-Installation fee is only $10 and you save a total of 40 dollars. You will be provided with Coax cables, Modem, Spectrum return card, English and Spanish Instruction manual, Ethernet Cable, and a Modem. You can easily set up the kit by following the instruction manual you received in the kit.

No Cost Installation Promo

On different occasions, the company might offer a free installation to their new subscribers. Free installation promo can also be received when you opt for a special package of Spectrum. For example, some monthly or quarterly plans offered by Spectrum come with a free installation. You can go through the package’s pricing page and easily get info on the installation fee.

Contacting the Retention Department

If you think you had a good explanation for getting your installation fee waivered but still didn’t receive it from the Customer Representative you can reach out to the Retention Department by requesting the representative to get you connected to the retention department. Agents at the retention department have higher authority than the Customer Representatives and the chance for you to receive a waiver also increases. You will have to explain and plead your case to the retention officer if they find it reasonable, they will confirm with their supervisor and grant you a waiver. People contacting the Retention Department have also received waivers up to 50%.

Conclusion

Paying installation is something people might not want to do or not be able to do due to any of their reasons. It is a fact that the installation fees often escalate your first bill. You can follow any of the methods given above to get the installation fee waivered also make sure that you stay alert and up-to-date with the promotions going on at Spectrum, which are often likely to get your installation fee waivered or also you might end up paying no installation fee. If nothing works for you, remember that the self-installation kit is always an option available to you and can save you 40 dollars.

Frequently Asked Questions

1. How much does the Installation fee costs?

Currently, the installation fee is USD 50 and is a one-time payment. A technician will be sent to your house and set up the spectrum service for you.

2. Why does Spectrum charge for self-installation?

Spectrum has to charge for self-installation as the kit itself costs $10, and they also have to deliver it to you but something to note is that still, self-installation saves you 40 dollars which is a great deal.

3. Is it possible for an ordinary person to install the Spectrum?

Yes, an ordinary person can easily install the kit themselves. Just follow the manual provided with it step by step and you will be to install the Spectrum.

Spectrum Installation Fee Waived-Read More About It

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