If you’ve been on the hunt for a food delivery service in your area, chances are you’ve stumbled across two. Grubhub and DoorDash seem like they would be neck and neck in popularity and usage, but they couldn’t be more different. Their business models differ completely: DoorDash is like a glorified vending machine with drivers, while Grubhub is an online marketplace that connects customers to restaurants they know and love. What makes one service better than the other? Read on to know ‘Grubhub Vs Doordash’.
About Grubhub
Grubhub is an online platform that connects hungry customers to their favorite restaurants with just a few clicks of the mouse or taps on the screen. The service was launched back in 2004, and it’s currently used in over 1,500 cities across the U.S. The platform is available for restaurants to use for both takeout and delivery orders.
About Doordash
DoorDash is a food delivery service for customers who want their meals delivered to them – fast. It’s similar to Grubhub, in that it makes it easy for customers to order online, but the similarities end there.
Grubhub Vs Doordash
Unlike Grubhub, DoorDash doesn’t handle transactions directly with restaurants; instead, they partner with third-party delivery services in each city. They conscript original drivers into their network by offering incentives, like a guaranteed hourly wage. Once they have a large enough number of drivers in an area, they can begin facilitating deliveries to hungry customers.
Fee Structure
Grubhub has two fee structures depending on how you order. If you order by phone or in-person at a restaurant, the full price of your meal comes directly out of your bank account. The delivery fee ranges from $2 to $6 per order, depending on where you live. There is no discount for using a Grubhub gift card or promo code, either. However, if you order online with Grubhub’s website or mobile app, they will automatically deduct the delivery fee when they process your payment.
DoorDash charges a $4.99 flat fee for deliveries. There is no way to avoid this fee, whether you order in-person or online. It also offers restaurant owners a “no minimum guarantee” for orders placed with DoorDash.
Customer Service and Payment Options
In addition to delivery fees, Grubhub also charges a fee for customer service. Customers can call Grubhub customer service between 7 am and 9 pm EST, Monday through Friday, they are closed on weekends. They can also email their orders to support@grubhub.com, but you will have to provide your order number. You can reach DoorDash for customer support the same way – email your order number to support@doordash.com at any time.
Both Grubhub and DoorDash offer payment options: you can pay via credit card or with a Visa gift card directly from Grubhub’s website. DoorDash has the same payment options available, credit card, Visa gift card, and PayPal.
Delivery Time
While Grubhub and DoorDash have similar delivery fee structures, the delivery times are not. Using Grubhub takes longer because they don’t deliver themselves. They rely on third-party delivery services in your area that deliver both Grubhub orders and regular restaurants’ orders. With DoorDash, all you have to do is tell them where to go, when to be there, and how many people will be home when the food arrives. Their app is also much easier to use than Grubhub’s because there aren’t any web pages you need to enter orders into; instead, it can all be done via push notifications or voice commands using the app.
Review Process
Grubhub requires that restaurants pass an inspection before they can be added to Grubhub’s website and app. They evaluate restaurants to make sure they have the facility, staff, and menu to provide customers with a consistent and quality experience.
DoorDash only requires certain criteria to meet for a restaurant to be listed on its platform. They don’t have any official inspection process or training requirements for food truck operators who want to deliver meals with them.
Conclusion
In conclusion, we believe that Grubhub is the best food delivery service. They offer multiple options online and by phone, giving you the convenience to order your meals from home or on the go. The prices are reasonable and comparable to DoorDash. The delivery fee is included in each order you place, so there are no surprises or hidden fees when you go to check out. Plus, they don’t skimp on customer support: they have a 24/7 customer service hotline you can call if your order takes too long to arrive or if there is an issue with it.
Frequently asked questions:
1. Is Wendy’s available on DoorDash?
A: DoorDash doesn’t service all of Wendy’s locations in the U.S. To see if Wendy’s is available in a particular area, use a ZIP code search and enter the city or state to find out. If it’s available, a list of all the locations is shown that is delivering with DoorDash.
2. Is Chick-Fil-A on DoorDash?
A: Chick-fil-A is currently not delivering with DoorDash, but they may offer service in the future.
