Technology has taken over the world. Everything is going online nowadays. From classes to meetings, from shopping to eating everything is going online. One of the most trending online activities is shopping. From big things shopping to small ones, everyone is preferring it online. Most of the sites we use provide us with amazing features and security. But when there is positivity there is also a small amount of negativity that remains. Let’s learn about Damaged Package Amazon.
Amazon is one of the most popular online shopping applications worldwide. The application has the largest number of customers. Even though it is so popular sometimes customer receives damaged products. But they also feature the return and refund policy on their damaged products. You can return a damaged piece of the product to the seller and claim your refund through the app itself.
What Is Amazon?
Amazon is the most recognized online shopping application. A customer can purchase any kind of product from the application. The products featured on the Amazon app ranges from fashion to essentials, home decors to electronics. All the features of this application are too good to be used by anyone.
How To Return A Damaged Product On Amazon?
Amazon is very careful about the products selling on their app. But, sometimes customers get a damaged piece of product. The reason behind the products is not Amazon. Most of the pieces get damaged while transactions or sometimes sellers unconsciously do that. But with the return and refund policy, you can easily return or exchange your product.
- Exchange on Amazon: The replacement or exchange process Amazon is easy to follow by anyone. Go through the below point and follow to exchange it.
- Open the Amazon app on your smartphone.
- Click on the “your orders” section available at the three bars at the corners.
- Choose the item you want to exchange from the list of orders.
- There on the page go for “replace an item”. Select the “product is damaged” from the list given there.
- After that, your item will be replaced within the given time.
- Return: In case you don’t want the damaged piece anymore due to any reason then, you can run the pice easily. Follow the given process to return a damaged item on Amazon.
- On your smartphone open the Amazon app.
- First click on the bars available on the corner then, select “your orders” from the given list.
- On that page select the item you want to return and choose to replace/return an item there.
- Select the “product is damaged” from the reason list for returning.
- Choose the account to where you want your refund.
- Within some days your item will be picked up by a delivery boy. After that, you will get your refund to your given account.
- Else you can claim the refund to Amazon balance. You can use the balance to use for further purchases on Amazon and it’s not transferable.
What Are The Necessary Points To Remember To Return Damaged Product On Amazon?
The return or replacement process of Amazon is easy to be followed. But you need to be aware of some points if you want to return.
- Returnable or not: First of all, while ordering be careful of the return policy. You can see if an item is returnable or not while ordering. The thing is mentioned on the item page. You cant return an item that is non-returnable even if it is damaged. If you are not sure if the products will come damaged or not then, dont go for the non-returnable items on Amazon.
- Refund: The most important thing you should remember is the refund process will be online. Amazon provides cash on delivery feature but the cahs feature is not available on the refund. You need to give your bank account details on the application for the refund process. Even if you have chosen COD while getting the parcel you will get your money back to your account or your Amazon balance.
Now we have learnt about Damaged Package Amazon. Unfortunately, if you have received any damage piece return or replace it on the app. Go for the return or replacement by following the given process. Claim your refund to your account or your Amazon balance.
Frequently Asked Questions
Q. Is it secure to give account details on Amazon?
Ans: Yes, it is completely secure to give the account details for purchasing and refund on the Amazon app.
Q. How many days it will take for the return and refund method?
Ans: The processing time depends upon the place but as soon as they will pick up your return, you will get your refund.
Q. How many days it will take for the replacement method?
Ans: The replacement method also depends upon the place but the pickup and delivery will be done at the same time.
