Amazon is the world’s largest online retail store & Amazon Prime offers amazing features like Amazon Music, Amazon Video & Unlimited Free Delivery that provides comfort at home. But what happens when one might want to cancel the membership. So does the consumer gets the refund?. Let us know ‘Amazon Refund Policy’.
Overview of Amazon
Amazon was founded by none other than Jeff Bezos, on July 5, 1994. It started as a small online book marketplace for people to purchase their favourite books but eventually, the hard work and efforts lead to the expansion of the business, turning it into one of the biggest success stories the world has seen to this date. Now, Amazon is a global service and a place where you can virtually buy anything. There are more than 300 million users and buyers of Amazon’s service. India had its first taste of this giant online marketplace in 2013 and since then it has been the biggest online shopping stop for Indian consumers.
The success and evolution of the firm went toe to toe as with accessibility of the internet and technology, made India one of the prime consumers of Amazon, and every new service was launched keeping in mind the that Indian consumer will give a positive response and with a hope of expanding the reach and stronger the dominance in online marketplace share. Amazon India has 65000 employees working daily and over 100,000 delivery partners working for them.
With the numbers so strong, Amazon launched its highly awaited service called ‘ Amazon Prime ‘, which gave the consumers the luxury to get the product delivered at a faster rate with no extra charges. It also came with ‘ Prime Video ‘, and ‘ Prime Music ‘ and partnered with telecom giants like Airtel and Jio to expand its growth by inducting the service with recharge plans and offers.
But such services are only satisfied if you provide good after service and Amazon has taken care of that as well.Consumers can easily get a refund for the cancellation of an Amazon Prime Membership. The refund can only be claimed by a member who is subscribed and has availed of one of the terms offered by Amazon.
Amazon Prime membership offers 3 tenure :
- 1 month for @179*
- 3 months for @459*
- 12 months for @1499*
*30 days free trial on the tenure
After subscribing to Prime membership, a consumer is eligible for services of :
- Unlimited free delivery
Amazon Prime members can avail of the feature of free one & two-day delivery on any product available on Amazon. The service also offers same-day delivery in a certain states of India like Delhi & Mumbai.
- Prime video
With your Prime membership, you have access to the latest and exclusive Bollywood and regional blockbusters and Hollywood movies.
- Prime music
Prime Membership lets you enjoy a catalogue of 75 million songs across different genres like – English, Hindi, Punjabi, Telugu, Tamil, and more. Subscribe and enjoy ad-free music now.
Cancellation
Customers can avail refund for membership under terms given by Amazon and should follow these steps
- On web
- Login to Amazon. in
- Go to ‘Accounts & List’ at the top right corner
- Select ‘Your Prime membership’ from the dropdown menu & Look for the ‘End Membership and Benefits’ (free trial users will get the ‘Do not continue’ option) click on it.
- Another pop up will open asking for confirmation about cancellation, select ‘ I DO NOT WANT MY BENEFITS’. After a couple of follow-up questions that appear on the screen, click ‘Continue to Cancel’ then ‘Cancel Membership’ to put an end to your Amazon Prime account.
- On App
- Tap on the top left of the home bar and select ‘ Your Account ‘
- Select ‘ Manage Prime Membership ‘ and then select ‘ End Membership and Benefits ‘ to cancel the Prime membership.
Conclusion
According to the terms, Amazon will fully refund the policy amount of membership to those who never used the account’s benefit. Those who have used the benefits are eligible for a partial refund based on the time remaining in their membership and their use of said benefits. But the offer is not valid to all those who have bought or availed of the service through telecom companies like JIO & Airtel. The e-commerce platform advises you to contact it directly to manage your membership.
Frequently Asked Questions
- Can I reactivate my Prime Membership after cancelling the membership?
Yes, the membership can be reactivated by users. Just go to ‘ My Account ‘ and click on ‘ Continue Membership ‘.
- Do I get a full refund if I have not used the Prime Membership account?
Yes, Users who have not used the Prime membership account or have cancelled the Prime Membership account within 3 days of subscribing will get a full refund according to Amazon Prime terms. But if the user has used the service, he will get the amazon refund policy amount until the service date. This doesn’t apply to a 30-day free trial service and services acquired through Jio or Airtel.
