Ting Mobile owned by Dish Wireless in the United States founded by Tucows in February 2012, is a T-Mobile-affiliated cellular service provider in the United States. This article review Ting Mobile.
What is Ting Mobile?
Ting is a mobile virtual network operator (MVNO) that offers customers different, practical, and reasonable options on the T-Mobile and Verizon networks.
Ting Mobile subscribers have more access to the mobile network than other MVNOs, allowing them to deliver better service than their competitors, thanks to their alliance with two of the country’s top network service providers.
What are Ting’s cell phone Plans?
Ting Mobile’s most valuable asset is its cost-effective and inexpensive plans. The brand used to operate on a “pay-as-you-go” structure, which is more adjustable and adaptable because customers only pay for what they use.
The network divides its plans into categories based on the amount of data available.
|Plan||Price||Text and Minutes||Data|
|SET 5||$25/month||Unlimited||5GB LTE/5G|
|SET 12||$35/month||Unlimited||12GB LTE/5G with Up to 8GB Hotspot|
|Unlimited||$45/month||Unlimited||*22GB LTE/5G with up to 12GB Hotspot|
|Unlimited Pro||$55/month||Unlimited||*35GB LTE/5G with up to 18GB Hotspot|
When you choose the Flex plan, mobile isn’t a large fixed cost; instead, a Ting customer’s value is set on how much data they use each month. Customers can lock in a low monthly fee with the Set 5 GB package. With the Unlimited and Unlimited Pro plans, you’ll never have to worry about how much mobile data you’re utilizing.
When you used up your high-speed data, your data speeds dropped to 2G or approximately 128Kbps. Ting’s data-bucket plans have no data overage charges.
Coverage and Network Performance
Ting has good coverage and performance on two networks: Verizon and T-Mobile. Ting’s coverage has improved dramatically. Before ting began using Verizon’s network, we removed several points from its coverage score. It’s no longer a problem because Verizon offers the best coverage in the United States.
|LTE bands||2, 4, 12, 25, 26, 41, 66, 71||2, 4, 5, 13, 46, 48, 66|
|5G bands||n41, n71, n260, n261||n260 and n261|
Ensure your phone has as many compatible bands as possible for the best coverage, network speeds, and function on the T-Mobile or Verizon networks. These two bold groups are used as primary bands
The network offers incredible LTE speeds and lightning-fast 5G where it’s available and if you have a valid SIM card.
Since it’s an MVNO, it’s wise to keep your expectations in check. Even though it has a vast network coverage, data deprioritization is still important for using the network’s services. Expect some service slowdowns, especially if the network is busy. It’s important to keep in mind that the networks on which MVNOs operate will prioritize consumers with main network plans above MVNO data speeds.
However, you can use Ting Mobile’s official coverage map, RootMetrics and OpenSignal’s reports to see if the network is compatible with your location. Simply insert your zip code or area code to check if service is available in your area.
Does Ting flexible with international calling or international data roaming?
Yes, both international calling and data roaming supports Ting Mobile. Ting’s website lists pay-per-use international voice and data roaming charges.
What features does Ting support?
- Text messaging
- Call Forwarding
- Visual Voicemail
- Group messaging
- Call blocking
- Caller ID
How do you contact Ting customer service?
Ting Mobile’s customer service is one of its most valuable assets. They offer a “No Hold” policy, which means that all of your questions will be answered right away. Its customer care system enables customers to communicate directly with their representatives, ensuring that they receive prompt solutions to any questions they may have.
For support, new users can dial 1-855-999-7266.
Customers who need assistance with their service or phone can call 1-855-846-4389.
On the other hand, the company’s mobile apps may not be as effective. Ting’s app has a 3.2 average on the Apple App Store and a rating of just under three stars on Google Play.
There are no physical storefronts or customer service outlets for Ting Mobile. Everything is done through virtual transactions.
Ting Mobile maintains its promise to provide clients with low-cost service options. They offer many options and advantages that only major carriers allow, such as access to the most recent phone models and refunds, in terms of keeping their plans low-cost like other MVNOs.
Ting Mobile’s data prices are not subsidized, thus if you choose the Flex as a data plan with Ting Mobile, data rates may be quite expensive, or charges may rise if you surpass a certain threshold of consumption.
Ting has been ranked among the top three mobile service providers by Consumer Reports.